EP 179: How a Global TA Ops Leader Thinks About Hiring

from The Breakthrough Hiring Show: Recruiting and Talent Acquisition Conversations · host James Mackey: Recruiting, Talent Acquisition, Hiring, SaaS, Tech, Startups, growth-stage, RPO, James Mackey, Diversity and Inclusion, HR, Human Resources, business, Retention Strategies, Onboarding Process, Recruitment Metrics, Job Boards, Social Media Re

Everett Chaffin, Director of Global TA Operations at Zendesk, joins us to explore how recruiting operations can become a true force multiplier for people. He shares his journey from starting his career at his dad's agency to running TA Ops for Zendesk. He unpacks how AI, standardization, and storytelling empower recruiters to act as trusted talent advisors rather than just process owners. Connect with host James Mackey on LinkedIn! Thank you to our sponsor, SecureVision, for making this show possible! Follow us:https://www.linkedin.com/company/82436841/SecureVision: #1 Rated Embedded Recruitment Firm on G2!https://www.g2.com/products/securevision/reviewsThanks for listening!

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This episode is 41 minutes long.

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This episode was published on December 30, 2025.

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