Ep 182: Cross-border e-commerce parcels with Escher and Hurricane

David Spottiswood, co-founder of Hurricane Modular Commerce, and David Nelson, Vice President Sales (Americas) at Escher, join me to talk about improving the efficiency and customer experience of cross-border e-commerce: Estimating taxes and duties on goods moved via the post office Data collection for cross-border e-commerce Data leakage for parcels lodged over the counter Delays due to customs inspections The customer experience for cross-border e-commerce Prohibited and restricted items Screening denied and restricted parties Creating a central global database of denied and restricted parties Gathering sender and addressee data at the time of lodgement (in the post office) How changes in legislation have affected cross-border parcels Reducing the cost of returns What growth in cross-border e-commerce means for postal operators Risks in not paying duties and taxes