Ep 183: Teleportation, parcel lockers, and C-Solution

Catalin Maftei, founder and CEO of C-Solution, joins me to discuss an innovative approach to parcel lockers: How a payment solutions provider became a parcel delivery company The link between delivery failure and refunds How niche online businesses grow from marketplaces to becoming standalone e-commerce merchants How small business growth is powering Romanian e-commerce Cross-border e-commerce in the region How C-Solution set up a parcel locker network, including: Site selection Proximity Commercial vs residential lockers Temperature control considerations Indoors vs outdoors A unique parcel locker offering: lockers in a container!  Usage rates for the new parcel lockers A carrier neutral (open) parcel locker network - even allowing merchants to directly deliver to the lockers Some innovations in click-and-collect Savings made by Decathlon by implementing in-store click-and-collect lockers Teleportation! How parcel lockers are used for instant fulfilment Selecting the right products for teleportation Parcel lockers in residential buildings