Ep 199: How to Reduce Your Salon Client Hours Without Losing Revenue

Salon Goals Academy - doors are OPEN! https://www.laurenlappin.com.au/salon-goals-academyReducing your client hours. The goal so many beauty business owners are chasing, and the one that feels impossible when everything in the business relies on you.I went from 45+ hours of clients a week down to six hours a fortnight. In this episode I'm walking you through exactly how I did it, the two light bulb moments that forced me to change, the first half day I ever cut, the decision that became the biggest catalyst of all, and the warning I give every coaching client about stepping back too fast.Almost 200 episodes, and why long-form content suits my brain [00:00].The early hustle, working from home 4pm till 10pm [00:53].Rapid growth, booked out six weeks in advance, and hiring fast [03:25].The first light bulb moment when my best staff member left [08:50].Writing procedures, and the control freak beliefs that kept me stuck [11:06].Building a team of eight, starting Runway Lash Co. and hitting burnout [12:19].Cutting the first half day, promoting my team, and handling client pushback [15:28].Dropping Saturdays, and how COVID reshaped my week [21:22].From one day a week down to six hours a fortnight [24:03].Why I don't cover sick shifts, and turning off my own online bookings [25:50].Why stepping back too can be a risk [29:59].Inside the Salon Goals Academy, only 8 founding member spots left [32:36].....Lauren on Instagram: https://www.instagram.com/laurenlappin_The Salon Goals Podcast: https://www.instagram.com/salongoals_podcastQuestions? Email me: [email protected]