Ep 2 - Venting Helps Soothe the Soul...Sometimes

Tekmetric has changed the game at my shop, so why would I NOT tell you about it? Learn more about how they can do the same for you. CLICK HERE Mike and Bryan chat with Tonnika Haynes, Lauralee Schmidt, and Dan Thieken on today's episode. Their conversation will entertain and cover things like the challenges of mandated inspections, marketing expenses, and failed repairs. Got something you'd like to confess? Drop us a line at [email protected]:00 Trust your instincts; coaches need evaluation.10:06 Different perspectives are crucial in basketball coaching.14:34 People pay unnecessarily for insights, frustratingly breadcrumbed.19:00 A successful 20-group meeting involves give-and-take.23:32 Resisting condescension, questioning teaching assumptions.32:33 Repair failed; rain-damaged outside connection blamed.34:24 Working outdoors beats tech duties in the shop.41:17 Loyalty over bargains; dealing with difficult customers.46:10 Dad secured the future by buying another store.55:36 Dealers lack training for effective car diagnostics.57:40 Dealer warranted truck; shared log for approval.01:05:26 Confessions shop owner: honesty, humor, engaging discussions.