Ep. 201 Why Patients Should Stop Accepting Status Quo Healthcare with Jim Floyd

Show Notes:In this episode of the Business Growth Spotlight, host Heidi Schalk sits down with Jim Floyd, founder of Ascent Total Performance, to discuss how physical therapy can play a much bigger role in transforming healthcare outcomes.Jim shares how his frustration with the traditional healthcare system inspired him to create a patient centered practice focused on prevention, performance, and long term wellness rather than reactive care. The conversation dives into leadership, company culture, healthcare innovation, AI in physical therapy, and why patients need to advocate for themselves.You will hear how Jim built a high performance culture rooted in accountability and continuous learning while creating an environment where both staff and patients thrive. He also opens up about the operational challenges of growing a healthcare business, navigating insurance limitations, and balancing premium care with sustainable growth.This episode is packed with insights for healthcare professionals, entrepreneurs, and anyone looking to better understand how movement, prevention, and personalized care can dramatically improve quality of life.Bio:Dr. Jim Floyd, DPT, CSCS, CSPS did not follow the traditional path to physical therapy and that is what sets him apart.Before earning his Doctorate in Physical Therapy, Jim built his foundation in marketing and advertising, gaining business acumen and communication skills most clinicians never acquire. When he entered healthcare, he saw a system comfortable with average and decided to challenge it.In 2016, he co-founded his first practice and in 2021 he launched Ascent Total Performance in Columbia, South Carolina, applying nearly a decade of lessons to build something done right. Today, ATP operates across two locations as the region’s premier destination for rehabilitation, performance, and wellness.Jim holds advanced certifications in dry needling, spinal manipulation, strength and conditioning, sports performance, and functional movement, but at ATP, credentials are just the baseline.What truly sets ATP apart is its culture. In an industry plagued by burnout and turnover, Jim has created an environment where practitioners grow, lead, and believe in something bigger than a caseload. Standards are shared, and every team member champions change, pursues excellence, and serves with dedication rarely demanded in traditional healthcare.  That culture transforms the patient experience.Now, Jim is expanding ATP into a full-spectrum performance and executive wellness hub for people who want more than recovery. They want optimization. It is not just a clinic. It is a movement led by a practitioner who refuses to accept the status quo.To connect with our guest, click on the links below:IG:  https://www.instagram.com/floyddpt/       https://www.instagram.com/ascentrehab/ Linkedin:  https://www.linkedin.com/in/dr-jim-floyd/FB:  https://www.facebook.com/ascentrehab Website:  www.achieveatp.com Connect with me:LinkedIn:  https://www.linkedin.com/in/heidischalkcoaching/🎁 Grab your Spotlight to Scale Blueprint:  https://spotlighttoscale.com/blueprint🎁 Looking for the solution to missed calls and leaking revenue?  Check out Leah, our AI employee then get your free custom demo for your business:  myhlhgrowthsolutions.com/leah