Ep 208: The universal parcel locker concept

Dean Maciuba, Director Consulting Services at Logistics Trends & Insights, joins me to discuss the universal parcel locker concept: Defining a Universal Parcel Locker (UPL) network Managing the physical network Parcels from different carriers and merchants Post-pandemic parcel volumes - implications for a UPL network Current parcel locker networks in the USA Access points (PUDOs) being set up in lieu of parcel lockers Contactless delivery and PUDOs/lockers Cost of lockers used by FedEx and UPS in the USA The race to reduce delivery costs (in part driven by Amazon) What sort of locker solution might the US Postal Service The US Postal Service's existing parcel locker network - called GoPost The USPS hosting a carrier-agnostic Universal Parcel Locker network Existing Parcel Select service Would carriers and e-commerce merchants pay the USPS to deliver to parcel lockers? Co-locating parcel lockers near a post office How postal operators can use parcel lockers Locations of USPS post offices Driving revenue and foot traffic at post offices Parcel surcharges for peak season (USPS, FedEx, UPS) - including volume-based surcharges Hiring surge in the US delivery sector Who will cover costs of parcel surcharges? What a Universal Parcel Locker network might mean for parcel costs in the USA Added bonus: Ian solves the peak season problem for the USA