Ep 224 The Business Case for Empathy: More Trust, Growth & Impact

Explore Executive Coaching with Bernie BorgesBook a Free Discovery Call On this Maximum episode, Bernie speaks with the esteemed Mimi Nicklin. Mimi, an internationally best-selling author and the force behind the platform Empathy Everywhere, explains the powerful yet often misunderstood power of empathy. 🗝️ 3 The key discussion points from our conversation:1️⃣ Empathy is a Skill Set: Mimi shared her intriguing perspective on empathy, defining it as a skill set rather than just an innate trait. This reframing allows us to understand empathy as something we can actively develop and nurture rather than a fixed attribute. Understanding empathy as a skill empowers us to cultivate it intentionally, enhancing both personal and professional relationships.2️⃣ Global Perspectives on Empathy: Drawing on her global experiences, Mimi highlighted how empathy varies across cultures. She noted that collectivist societies tend to exhibit higher natural empathy due to communal living, as opposed to the individualistic tendencies in Western cultures. This perspective helps us appreciate the cultural influences on empathy and its application in diverse environments.3️⃣ Empathy is Good for Business: Mimi emphasized the critical role of empathy in leadership, linking it directly to measurable business success, citing several key metrics positively impacted by empathy. Leaders who practice empathy create environments where employees feel valued and understood. Main Takeaway: The standout revelation from our conversation with Mimi is her assertion that empathy is a skill set. In business, empathy in action performs with indisputable metrics that appeal to the C-Suite. Connect with Mimi NicklinWebsiteLinkedInInstagramMimi's Empathy is Rising PodcastConnect with Bernie BorgesLinkedInInstagramWebsiteEmail: [email protected] in touch with Bernie to:Explore corporate licensing of the Thriving in Midlife report.Explore a tailored presentation or workshop on Fulfillment Centric Leadership™.Watch Midlife Fulfilled Podcast on YouTubeMusic attribution:Old Bossa Twin MusicomSunoText us your feedback on the podcast.Get the Weekly Fulfill weekly newsletter and never miss an episode! Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.