Ep 228: The world's delivery addiction, with PostTag CEO Paul Yewman

Paul Yewman, CEO of PostTag, joins me to discuss the world's delivery addiction and making delivery more efficient: Transformation of shopping habits and pressure on delivery Comparison of delivery statistics between lockdown and non-lockdown periods Driver shortages and the competition for drivers - implications for capacity and last mile costs Food delivery drivers going cross-platform Investment in tech systems behind e-commerce and delivery How to create an efficient delivery (and returns) experience Creating more delivery windows - for example in supermarket delivery Finding addresses quickly and efficiently E-commerce players buying online portions of retailers' businesses - is this the death-knell for the high street? Impact of the COVID-19 pandemic on the bricks-and-mortar retail world - and what that will in turn mean for omnichannel retail and delivery Is there a cure for the world's delivery addiction? Or better still: how does our sector meet customers' expectations? The importance of location data and address validation Getting drivers to the right address first time and every time The three reasons why shoppers get their address wrong Are people shopping while under the influence? How PostTag is helping Hermes drive delivery efficiency and improve the customer delivery experience A huge increase in first-time delivery success Address validation in different countries, including Ireland and places in the Middle East Delivering to green zones, ultra low emissions zones, and making delivery more efficient - and how address validation helps Reducing kilometres driven Navigating one-way city street systems Range anxiety for electric delivery vehicles Route optimisation Utilisation of car parks as delivery hubs Visit PostTag's website posttag.com for more.