Ep 229: Trends driving last mile innovation

Marek Różycki, Managing Partner at Last Mile Experts, joins me to discuss the forces and trends driving innovation in the last mile: What has been driving innovation in the last mile in Poland Lodging returns via parcel lockers Customer-centric delivery features Growth in parcel volumes over recent years – even pre-pandemic The future for cross-border parcels – including marketplaces Amazon creating local presence outside the USA Amazon's existing infrastructure in Poland Amazon Fresh expanding in Spain and Italy – what about Poland? Will Amazon's full offering be introduced in markets outside the USA? Background to Amazon launching Amazon Fresh Smart locks and in-home / in-garage delivery Solving parcel delivery problems by implementing existing technology The never-ending need to invest in last mile tech