Ep. 23 | QA Testing, Automation & Customer Happiness (ft. Michael Fritz)

The software world is amazing. You're essentially just taking what used to be a rock and tricking it into thinking using electricity in a process that, to many, is comparable to magic. But human nature being what it is, it's very easy for this almost mystic power to get to one's head. You begin to obsess over the details, things that you can do and all of the possibilities that exist in the tech space... and you lose sight of what really matters: the customer. As a developer or a company leader the goal is not just to make cool things, but to make cool things that serve a purpose: enhancing the day-to-day life of the customer. When it comes to QA testing and automation, the goal isn't just to ensure that features function properly; the goal is to ensure customer satisfaction because, at the end of the day, that's what it's all about. In today's podcast, we sit down with Michael "Fritz" Fritzius and discuss topics such as different kinds of testing, bugs and defect management and how to maintain continuous deployment. Our Speaker: Michael Fritz Being a father, podcaster and automation guru, Michael does it all! With over 12 years in the quality assurance testing and automation field, Michael has helped numerous businesses create automation solutions through his company Arch DevOps. We are proud to introduce Michael "Fritz" Fritzius. "Breaking Into Software Test Automation" Udemy Course: https://www.udemy.com/share/104BMk/