Ep. 231 – The One Question That Stops Conflict Cold

What can 50 years as a soccer referee teach lawyers, leaders, and entrepreneurs?In this episode, Ben Glass shares lessons from officiating more than 2,000 soccer matches and explains why the best leaders don't rush to prove they're right—they make people feel heard. Through stories from the field, he reveals practical strategies for handling conflict, communicating with empathy, and leading under pressure.Ben Glass is a nationally recognized personal injury and long-term disability insurance attorney in Fairfax, VA. Since 2005, Ben Glass and Great Legal Marketing have been helping solo and small firm lawyers make more money, get more clients and still get home in time for dinner. We call this TheGLMTribe.comWhat Makes The GLM Tribe Special?In short, we are the only organization within the "business builder for lawyers" space that is led by two practicing lawyers. One thing we're sure you've noticed is that despite the variety of options within our space, no one else is mixingthe actual practice of law with business building in the way that we are.There are no other organizations who understand the highs and lows of running a small law firm and are engaged in talking to real clients. That is what sets GLM apart from every other organization, and it is why we have had loyal members that have been with us for two-decades.