Ep. 233 • The Tough Stuff: Refunds, Cancellations, & Letting Clients Go w/ @cassandraplatinum

Colorist, Coach, Consultant.... @cassandraplatinum also recently completed a build out of her own salon and beauty boutique @emeraldroombeauty! She describes the different types of mindset therapies she became certified in and how they can help a stylist become more successful. We also dig into the tough stuff: refunds, cancellations, & letting clients go.  This Week's Topics: • Her training as business & mindset coach • Timeline therapy and how it can help reverse negative emotions • hypnotherapy and how it can assist in your goals • When to give a refund and how to avoid them • When to fire a client • Cancellation policies  Have you left a review for The Hair Game Podcast yet? We have a monthly drawing to win $500 cash! To enter, just leave a review on the Apple podcasts app or iTunes. ⁣⁣Don't forget to leave your Instagram handle so we can find you!⁠ FOLLOW US http://www.instagram.com/thehairgamepodcast http://www.instagram.com/salonrepublic http://www.instagram.com/loveerictaylor http://www.facebook.com/salonrepublic