Ep 25: Rick Doria - Conquering the grease and scaling a hood cleaning business

In this podcast episode of Titan Talks, host Jonathan Stern interviews Rick Doria, owner of Centex Pressure Washing in San Marcos, Texas. Rick shares his professional journey, starting as a pressure washer vent hood tech while in college in 2003 then working his way up under the guidance of the previous owner. After 18 years working in another role, Rick returned to Centex when offered to buy the business which he significantly improved, expecting a 50% profit increase within the first year. He shares that the secret to his success is building a culture of respect and mutual accountability in his team, considering them co-workers not subordinates. Now, he aims to expand his business to become a one-stop-shop for kitchen needs, but is challenging himself not to grow the business too quickly. His advice to other entrepreneurs is to move step by step, taking on and improving one thing at a time. (00:00) - Introduction of guest Rick Doria (02:57) - Rick’s start in the industry and the history of Centex Pressure Washing (08:12) - Consequences of having a demanding job while pursuing an education (10:25) - Career transition and part-time involvement in Power Washing (13:36) - Rick’s desire to give back to the community (17:12) - Rick’s decision to buy Centex Pressure Washing (18:43) - Risks and rewards of being an entrepreneur (20:22) - A typical work week at Centex Pressure Washing (21:53) - The importance of certification in Pressure Washing (23:12) - Impact of experience when transitioning to ownership (24:30) - A quick detour to discuss favorite BBQ spots in Texas (26:01) - The beginning of Centex Pressure Washing (27:36) - Discussion about the most memorable project (30:10) - Building a positive work culture