Titan Talks

In this episode of Titan Talks, Sam from Topline Pro sits down with Jake Pisher of Helpful Badger Handyman Services in Portland, Oregon. Jake shares how a background in nursing — specifically caring for dementia patients — led him unexpectedly into the handyman world, after a side hustle in fix-and-flip real estate revealed just how unreliable contractors could be. What started as helping friends with small repairs quickly outgrew his day job, and Helpful Badger was born. He talks about the wide range of services the company offers, from grab bar and ramp installations for aging-in-place clients to punch list work for remodeling companies, and why knowing your limits is just as important as knowing your craft. Jake also shares his vision for growing Helpful Badger into a preventative maintenance subscription model — helping busy homeowners protect their investments before small problems become expensive ones. Throughout the conversation, Jake and his business partner Kelsey's healthcare roots shine through in their approach to customer care: playing the long game, standing behind their work, and treating every home like their own.Topline Pro is an AI-powered platform that helps home service pros get more customers, book more jobs, and spend less time on admin work. The all-in-one software builds and manages professional websites, automates scheduling, and optimizes Google visibility to keep businesses growing 24/7. Designed for busy service professionals, Topline Pro handles lead generation, payments, and communication so owners can focus on their craft. With affordable tools and powerful automation, Topline Pro is redefining how pros run and scale their businesses.Check out our socials: Website: https://www.toplinepro.com/Instagram: https://www.instagram.com/gettoplinepro/Facebook: https://www.facebook.com/GetToplinePro/ Check out Helpful Badger: https://prosite.prophone.com/m/vC/Helpful-Badger/index

In this episode of Titan Talks, Sam from Topline Pro sits down with Joshua Miers of Old Glory Sheds and Outdoors in Strasburg, Pennsylvania. Joshua shares how a journey through Air Force service, healthcare administration, and hands-on construction work led him to Lancaster County Amish country, arriving the very week COVID shut the world down. Inspired by the Amish community's values of independence and craftsmanship, he built Old Glory Sheds on a simple but non-negotiable principle: no shortcuts. He walks through the structures Old Glory offers, from A-frames and Dutch barns to custom garages and a new line of cabin shells for Airbnb investors, and how he tailors every build to the customer's specific needs across Pennsylvania, Maryland, Delaware, and New Jersey. Joshua also shares the story behind the company's Service and Sacrifice Savings program, which offers discounts to veterans, first responders, teachers, nurses, and ministry workers as a permanent part of the business model, not a marketing tactic. Throughout the conversation, Joshua reflects on balancing timeless craftsmanship with modern technology and why relationships are what a business is truly built on.Topline Pro is an AI-powered platform that helps home service pros get more customers, book more jobs, and spend less time on admin work. The all-in-one software builds and manages professional websites, automates scheduling, and optimizes Google visibility to keep businesses growing 24/7. Designed for busy service professionals, Topline Pro handles lead generation, payments, and communication so owners can focus on their craft. With affordable tools and powerful automation, Topline Pro is redefining how pros run and scale their businesses.Check out our socials: Website: https://www.toplinepro.com/Instagram: https://www.instagram.com/gettoplinepro/Facebook: https://www.facebook.com/GetToplinePro/ Check out Old Glory Sheds & Outdoors: https://prosite.prophone.com/m/vC/oldglorysheds/index

In this episode of Titan Talks, Sam from Topline Pro sits down with Chris Mole, owner of Mr. Moles Painting and Moles Properties in Bemidji, Minnesota. Originally from Newcastle, England, Chris trained as a painter and decorator from the age of 16, working on 16th-century castles before making his way to the United States. He shares the candid story of how hitting rock bottom — spending 170 days in jail after a bar fight, returning home to a broke family surviving on butter noodles — became the turning point that ignited his painting business and reshaped his entire life. Chris talks about the transformative power of community, from joining his local volunteer fire department to forging deep friendships with fellow painters through Nick Slavic's Minnesota Painters network and the PCA, where cooperation always beats competition. He discusses growing Mr. Moles Painting into a seven-person residential repainting operation with expanding services including epoxy floor coatings and cabinetry finishing, and how Moles Properties, a rental portfolio fed directly by his painting revenue, represents his long-term wealth-building vision. He also opens up about working within the constraints of Minnesota's short outdoor painting season, building systems that allowed him to step back into an operations role, and how Topline Pro has been central to professionalizing his business. Throughout the conversation, Chris reflects on growth, gratitude, and why the right relationships don't just build better businesses, they build better people.Topline Pro is an AI-powered platform that helps home service pros get more customers, book more jobs, and spend less time on admin work. The all-in-one software builds and manages professional websites, automates scheduling, and optimizes Google visibility to keep businesses growing 24/7. Designed for busy service professionals, Topline Pro handles lead generation, payments, and communication so owners can focus on their craft. With affordable tools and powerful automation, Topline Pro is redefining how pros run and scale their businesses.Check out our socials:Website: https://www.toplinepro.com/Instagram: https://www.instagram.com/gettoplinepro/Facebook: https://www.facebook.com/GetToplinePro/ Mr. Mole's Painting Website: https://prosite.prophone.com/m/vC/Mr-Moles-Painting/index

In this episode of Titan Talks, Sam from Topline Pro sits down with Brigham McNeely of BCM Carpentry in Morganton, North Carolina. Brigham shares his unexpected journey from freelance actor and lifelong carpenter to founder of a thriving multi-million dollar construction business — one he never set out to build. With four generations of builders in his DNA and a deep background in film and media, Brigham explains how his creative instincts became one of his greatest business assets, shaping BCM's cinematic approach to marketing and helping attract the kind of high-end, imaginative projects the company thrives on. He walks through BCM's "you dream it, we build it" philosophy, his selective approach to clients, and standout projects including octagon houses, exposed timber framing, and a large-scale custom sauna built for an upscale Charlotte fitness facility. Brigham also reflects on evolving from tool belt to corner office, balancing ambition with family life, and why he tells the young entrepreneurs he mentors that you simply can't microwave success. Throughout the conversation, Brigham emphasizes legacy, craftsmanship, and the relentless drive to keep building — in lumber and in life.Topline Pro is an AI-powered platform that helps home service pros get more customers, book more jobs, and spend less time on admin work. The all-in-one software builds and manages professional websites, automates scheduling, and optimizes Google visibility to keep businesses growing 24/7. Designed for busy service professionals, Topline Pro handles lead generation, payments, and communication so owners can focus on their craft. With affordable tools and powerful automation, Topline Pro is redefining how pros run and scale their businesses.Check out our socials: Website: https://www.toplinepro.com/Instagram: https://www.instagram.com/gettoplinepro/Facebook: https://www.facebook.com/GetToplinePro/ BCM Carpentry: https://prosite.prophone.com/m/vC/BCM-Carpentry/gallery-All

In this episode of Titan Talks, Sam from Topline Pro sits down with Cawayne Chambers of Chambers Car Care in Columbus, Ohio. Cawayne shares how he turned a hobby of cleaning his own cars into a legitimate business after neighbors and friends began asking for his services and encouraging him to formalize it. He discusses transitioning from word-of-mouth referrals to building credibility through an LLC, insurance, Google reviews, and a professional website with Topline Pro. Cawayne explains his pricing structure, monthly maintenance plans, and the importance of delivering exceptional results, even when estimates change or jobs become more demanding than expected. He also talks about navigating seasonal slowdowns, exploring additional services like rentals and moving assistance, and maintaining five-star quality as he considers future growth. Throughout the conversation, Cawayne emphasizes perfectionism, customer care, and the pride he takes in transforming vehicles from worn and messy to like-new condition. Topline Pro is an AI-powered platform that helps home service pros get more customers, book more jobs, and spend less time on admin work. The all-in-one software builds and manages professional websites, automates scheduling, and optimizes Google visibility to keep businesses growing 24/7. Designed for busy service professionals, Topline Pro handles lead generation, payments, and communication so owners can focus on their craft. With affordable tools and powerful automation, Topline Pro is redefining how pros run and scale their businesses.Check out our socials: Website: https://www.toplinepro.com/Instagram:   https://www.instagram.com/gettoplinepro/Facebook:   https://www.facebook.com/GetToplinePro/ Chambers Car Care 's website: https://prosite.prophone.com/m/vC/Chambers-Car-Care/index

In this episode of Titan Talks, Sam from Topline Pro sits down with Sean Chevalier of Carolina Woodworks in Lyman, South Carolina. Sean discusses building a state-of-the-art cabinet shop, investing in modern woodworking technology, and balancing innovation with traditional craftsmanship. He also talks about the importance of trust, communication, and customer relationships, as well as how Topline Pro and its AI tools support his marketing and lead management. Throughout the conversation, Sean reflects on family, legacy, and the pride that comes from creating high-quality custom work that stands the test of time.Topline Pro is an AI-powered platform that helps home service pros get more customers, book more jobs, and spend less time on admin work. The all-in-one software builds and manages professional websites, automates scheduling, and optimizes Google visibility to keep businesses growing 24/7. Designed for busy service professionals, Topline Pro handles lead generation, payments, and communication so owners can focus on their craft. With affordable tools and powerful automation, Topline Pro is redefining how pros run and scale their businesses.

In this episode of Titan Talks, Sam from Topline Pro sits down with Andrew Steele of Andrew’s Lawn Service in Lebanon, Illinois. Andrew shares how he started mowing lawns at just 13 years old alongside his father and grew the operation into a thriving local lawn care and landscaping business. He discusses the evolution from a high school side hustle to a full-time operation, the role his father played in mentoring him through licensing, pricing, and business decisions, and how gaining his driver’s license marked a major turning point. Andrew explains how attending Equip Expo led him to Topline Pro and helped him build a stronger online presence through his website and social media. He also talks about expanding into landscaping and hardscaping projects, managing seasonal services like leaf removal and snow plowing, and the challenges of running a demanding solo operation. Throughout the conversation, Andrew offers advice to young entrepreneurs on setting boundaries with customers, valuing their work, and building a sustainable business for the future.Topline Pro is an AI-powered platform that helps home service pros get more customers, book more jobs, and spend less time on admin work. The all-in-one software builds and manages professional websites, automates scheduling, and optimizes Google visibility to keep businesses growing 24/7. Designed for busy service professionals, Topline Pro handles lead generation, payments, and communication so owners can focus on their craft. With affordable tools and powerful automation, Topline Pro is redefining how pros run and scale their businesses.

Aiden started mowing at 15 and turned a neighborhood side gig into a growing lawn business with tight route density and strong branding. While pursuing his MBA, he shifted from doing every job himself to building a small, well-trained team and managing operations remotely. Adopting Topline Pro brought organization, a professional web presence, and a steady influx of leads. He emphasizes rapid communication, fair compensation, and sticking to pricing models over panic discounts. Looking ahead, he plans sustainable growth to 6–8 team members and three trucks while staying focused on core services. Topline Pro is an AI-powered platform that helps home service pros get more customers, book more jobs, and spend less time on admin work. The all-in-one software builds and manages professional websites, automates scheduling, and optimizes Google visibility to keep businesses growing 24/7. Designed for busy service professionals, Topline Pro handles lead generation, payments, and communication so owners can focus on their craft. With affordable tools and powerful automation, Topline Pro is redefining how pros run and scale their businesses.

In this episode of Titan Talks, Sam from Topline Pro speaks with Jennifer and Austin Kramer from Kramer Enterprises, a waste management company based in the DMV area. The couple details their journey from meeting in college to launching their own business inspired by Jennifer's father's demolition company. They discuss the challenges and growth they experienced, particularly expanding during the COVID-19 pandemic. The couple emphasizes the importance of communication and balance in managing both their personal and professional lives. They delve into their business strategies, including their relationship with Topline Pro, their social media marketing efforts, and their plans for future expansion. They also share insights on managing a growing team of 46 employees and navigating the complexities of running a business as a couple.00:00 Introduction and Guest Welcome00:29 The Origin Story of Kramer Enterprises03:11 Jennifer's Background and Role05:38 Starting the Business Together07:36 Working as a Couple11:38 Impact of Topline Pro15:03 Marketing and Public Relations19:57 Social Media's Role in Business20:00 Client Relations and Strategy20:42 Challenges in Waste Management22:14 Expanding the Fleet24:07 Managing Employees and Operations25:29 Delegation and Growth28:18 Training and Team Development32:10 Balancing Business and Personal Life36:45 Final Thoughts and Appreciation

In this episode of Titan Talks, host Sam Dushay interviews Chris Howard, the owner of America's Top Pick Lawn and Landscaping in Gastonia, North Carolina. Chris shares his journey from starting as Howard's Lawn Care to rebranding and expanding his business, emphasizing the importance of quality service and customer reviews. He discusses the unexpected honor of receiving an award for high-quality service in the Gastonia area, which has motivated his team. Chris also highlights his dedication to family, faith, and helping his employees achieve their personal goals. Throughout the conversation, he offers insights into the challenges of delegating tasks and maintaining high standards as his business grows.America's Top Pick Lawn and Landscaping, based in Gastonia, North Carolina, is a premier lawn care and landscaping service known for its commitment to quality and customer satisfaction. Founded by Chris Howard, the company has grown from a small operation to a recognized leader in the industry, earning awards for its high-quality service. The business prides itself on its strong team dynamics, with a focus on training and empowering employees to deliver exceptional results. With a clear branding strategy and a dedication to community involvement, America's Top Pick aims to expand its reach while maintaining its core values of excellence and integrity.1. (00:00) - Introduction to Titan Talks2. (01:15) - A Rainy Day for Lawn Care3. (02:45) - Celebrating an Unexpected Award4. (04:30) - The Importance of Five-Star Reviews5. (06:00) - Tools of the Trade: Yard Book and Top Line Pro6. (08:00) - Transition from Howard's Lawn Care to America's Top Pick7. (09:30) - The Power of Online Reviews and SEO8. (11:15) - The Role of Family in Business9. (13:00) - Balancing Business and Family Life10. (14:30) - Book Recommendations for Entrepreneurs11. (16:00) - Learning to Delegate and Let Go12. (17:30) - Building a Supportive Team13. (19:00) - Five-Year Goals and Community Impact14. (20:45) - Handling High Call Volumes15. (22:15) - Challenges of Delegating Responsibilities16. (23:45) - Ensuring Quality and Consistency17. (25:15) - Future Plans for America's Top Pick18. (26:45) - Involving Family in the Business19. (28:00) - Advice for New Entrepreneurs20. (29:30) - Closing Thoughts and Gratitude

In this episode of Titan Talks, host Sam Dushay interviews Steven Wagoner, the owner of Bearforce Lawn Care LLC in Greenfield, Indiana. Steven shares his journey in the lawn care industry, highlighting how partnering with Topline Pro has transformed his business operations, allowing him to focus more on family time and less on the burdens of social media marketing. He recounts the origin of the unique name "Bearforce," which stems from a personal encounter with a bear in the Smoky Mountains, and discusses the family-oriented nature of his business, which he runs alongside his wife. Steven also shares his aspirations for the future of Bearforce Lawn Care, emphasizing the importance of dedication and perseverance for aspiring business owners.Bearforce Lawn Care LLC is a family-owned and operated lawn care company based in Greenfield, Indiana. Founded by Steven Wagoner, the business is known for its personalized and professional services, catering to both residential and commercial clients. The company offers a range of services including mowing, landscaping, and snow removal, with a focus on quality and customer satisfaction. Bearforce Lawn Care is deeply rooted in family values, with Steven and his wife working closely together to ensure the business thrives, while also involving their children in the operations to instill a strong work ethic and sense of responsibility.(00:00) - Introduction and Welcome(01:30) - Discovering Topline Pro(03:45) - Transitioning to a New Chapter(06:00) - Balancing Business and Family Life(08:15) - The Impact of GIE Expo(10:30) - Securing New Clients(12:45) - Weather Challenges in Lawn Care(15:00) - Streamlining Services(17:15) - The Origin of Bearforce Lawn Care(19:30) - Running a Family Business(21:00) - Involving the Next Generation(23:00) - Long-term Goals for Bearforce(24:30) - Dealing with Unexpected Challenges(26:00) - Advice for Aspiring Business Owners(27:00) - Closing Remarks and Farewell

In this episode of Titan Talks, host Sam Dushay interviews John Baker, owner of RadPad, a home services company based in San Diego. John shares his journey from corporate America to entrepreneurship, emphasizing the importance of preparation and intentionality in launching RadPad. The discussion covers the company's focus on customer communication, reputation building, and the strategic use of technology to enhance operations. John also outlines his plans for scaling and rebranding RadPad, aiming to set new standards in the home services industry. The episode concludes with valuable advice for aspiring entrepreneurs considering a similar path.RadPad is a home services company based in San Diego, specializing in exterior and some interior maintenance for residential properties. The company offers a range of services, including window cleaning, gutter cleaning, solar panel cleaning, and turf maintenance. RadPad is committed to delivering high-quality results and exceptional customer satisfaction, with plans to expand its offerings to include exterior lighting and other trending services. By leveraging technology and focusing on customer communication, RadPad aims to redefine the home services experience and set new industry standards.(00:00) - Introduction to Titan Talks with Sam Dushay(01:15) - Meet John Baker: Owner of RadPad(02:30) - Overview of RadPad's Services(04:00) - The Impact of Exterior Lighting(05:30) - The Satisfaction of Transformative Results(07:00) - The Joy of Working Outdoors in San Diego(08:15) - Launching RadPad: From Planning to Execution(10:00) - The Decision to Start a Home Services Business(12:00) - Learning from Past Experiences and Competitors(14:00) - Building a Reputation and Customer Trust(16:00) - The Role of Technology in Business Growth(18:00) - The Importance of a Strong Online Presence(20:00) - Balancing On-the-Job Work and Business Management(22:00) - The Value of a Mastermind Group(24:00) - Leveraging Top Line Pro for Business Efficiency(26:00) - Scaling RadPad: A Calculated Approach(28:00) - The Importance of Hiring the Right People(30:00) - RadPad's Growth and Future Goals(32:00) - The Role of Branding in Business Success(34:00) - Rebranding RadPad: A Strategic Move(36:00) - Reflections on Leaving Corporate America(38:00) - Advice for Aspiring Entrepreneurs(39:00) - Closing Thoughts and Gratitude

In this episode of Titan Talks, host Sam Dushay interviews Anthony Beyo, owner of United Exteriors in Tampa. Anthony shares his journey from serving in the Army to starting his own construction company, driven by a commitment to customer satisfaction and quality work. He emphasizes the importance of a servant leader mentality, both in serving clients and supporting employees. The conversation highlights United Exteriors' growth strategy, focusing on referrals and high-quality craftsmanship, as well as the challenges and rewards of entrepreneurship. Anthony's dedication to his work and vision for the future of his company are inspiring.1. (00:00) - Introduction to Titan Talks2. (01:30) - Meet Anthony Beyo from United Exteriors3. (03:00) - From Army to Construction: Anthony's Journey4. (06:00) - The Importance of Customer Satisfaction5. (08:30) - The Entrepreneurial Spirit: Rent a Kid Landscaping6. (11:00) - United Exteriors Today: Operations and Team7. (14:00) - The Role of Referrals in Business Growth8. (16:30) - Anthony's Hands-On Leadership Style9. (19:00) - The Servant Leader Mentality10. (21:30) - Hiring and Maintaining a Skilled Workforce11. (24:00) - Challenges of Business Growth and Trust12. (27:00) - The Importance of Quality and Trust in Construction13. (29:30) - Handling Unforeseen Issues in Construction14. (32:00) - The Role of Topline Pro in United Exteriors' Growth15. (34:30) - Marketing Strategies and Competition16. (37:00) - Future Goals for United Exteriors17. (39:00) - Advice for Aspiring Business Owners18. (42:00) - Closing Thoughts and Farewell

In this episode of Titan Talks, host Sam Dushay interviews Chris Moore, the owner of Elite Business Advisors, about his journey from running a painting company to becoming a business advisor. Chris discusses the importance of bridging the gap between craftsmanship and business operations, particularly for painting contractors. He emphasizes the significance of understanding finances, implementing systems, and developing marketing strategies to help businesses grow. The conversation also touches on the value of personal connections and community impact, as well as the decision to specialize in the painting industry to build trust with clients. Chris shares insights into the challenges and rewards of helping business owners improve their operations and achieve their goals.

In this episode of Titan Talks, host Sam Dushay interviews Kevin Stallman, owner of Stallman Drywall and Painting. Kevin shares his journey from learning drywall from a VHS tape to running a successful family business in Morris, Minnesota. He emphasizes the importance of family involvement, a strong work ethic, and maintaining a growth mindset. Kevin also discusses the impact of partnering with Topline Pro for marketing, which has significantly expanded their business reach. He offers advice to new business owners, stressing the importance of staying true to oneself and surrounding oneself with good people. 1. (00:00) - Introduction to Titan Talks 2. (01:15) - Kevin Stallman's Journey into Drywall 3. (03:30) - The Family Behind Stallman Drywall 4. (05:45) - Working with Your Spouse: Challenges and Rewards 5. (08:00) - Current Business Landscape and Booking 6. (10:15) - What Sets Stallman Drywall Apart 7. (12:30) - The Role of Marketing and Topline Pro 8. (14:45) - Memorable Projects and Customer Relationships 9. (17:00) - Learning from Mistakes: A Smooth Finish Story 10. (19:15) - Capturing and Showcasing Quality Work 11. (21:30) - Team Dynamics and Daily Operations 12. (23:45) - Adapting to Minnesota Winters 13. (25:00) - Future Growth and Expansion Plans 14. (27:15) - Advice for Aspiring Business Owners

In this episode of Titan Talks, host Sam Dushay interviews Andy Stocker, owner of Patriot Power Washing and other businesses, about his journey from law enforcement to entrepreneurship. Andy shares how he started his power washing business in Las Vegas after retiring, quickly expanding due to a significant contract on the U.S.-Mexico border wall. He discusses the importance of having a professional website, which helped grow his business, and highlights the role of technology and his wife's organizational skills in managing operations. Andy also emphasizes the value of building strong relationships with clients and employees, offering advice on hiring and maintaining a successful business. 1. (0:00) - Introduction to Titan Talks 2. (1:15) - Andy Stocker's Business Ventures 3. (3:45) - Transition from Law Enforcement to Business 4. (6:30) - The Importance of a Website 5. (9:00) - Rapid Business Growth 6. (12:00) - Handling Large Scale Jobs 7. (15:00) - Technology and Business Operations 8. (18:00) - The Role of Family in Business 9. (21:00) - Hiring and Managing Employees 10. (24:00) - Mentoring in the Industry 11. (27:00) - Challenges and Regulations 12. (30:00) - Future Goals and Community Impact 13. (33:00) - Final Thoughts and Wrap-Up

In this episode of Titan Talks, host Sam Dushay interviews Joe Kellems, owner of Honey Bee Blues, a business specializing in honey bee removal and relocation in Pittsburgh. Joe shares his journey from a general handyman to a bee removal specialist, driven by local demand and his passion for beekeeping. He discusses the challenges and intricacies of bee removal, including unexpected obstacles like electrical wires in hives. Joe highlights the impact of media exposure on his business and stresses the importance of an open-minded entrepreneurial approach and effective partnerships for business success. The episode concludes with Joe's insights on expanding his business into bee product creation and his future aspirations. (00:00) - Introduction to Honey Bee Blues (02:00) - Overview of Honey Bee Removal Services (04:00) - Transition from Handyman to Beekeeping (06:00) - Relocating Honeybees to the Apiary (08:00) - Beekeeping and PTSD: A Personal Journey (10:00) - Business Administration and Marketing Challenges (12:00) - Impact of Topline Pro on Business Visibility (14:00) - The Power of News Stories in Business Growth (16:00) - Challenges in Honeybee Removal (18:00) - Homeowner Reactions to Hive Removals (20:00) - The Origin of Honey Bee Blues Name and Logo (22:00) - Exploring Bee Products and Future Business Plans (24:00) - Advice for Aspiring Entrepreneurs (26:00) - Closing Remarks and Final Thoughts

In this episode of Titan Talks, host Sam Dushay interviews Noah Leach, owner of Swift Serve, about his journey from digital marketing to running a successful home services business. Noah shares how he leveraged his marketing skills to grow Swift Serve, starting with roof and gutter cleaning and expanding to include various other services. He emphasizes the importance of networking and community support in his business growth, as well as the role of technology in scaling operations. Noah also discusses his future plans for Swift Serve, focusing on automation and hiring to further expand the business. - (0:00) - Introduction to Titan Talks - (1:15) - Noah Leach's Unique Career Transition - (4:30) - The Power of TikTok in Business Inspiration - (7:45) - Expanding Swift Serve's Service Offerings - (11:00) - The Impact of Networking and Community - (15:00) - The Role of Technology in Business Growth - (18:30) - Marketing Strategies for Home Services - (22:00) - Future Plans for Swift Serve - (25:30) - The Importance of Customer Relationships - (28:00) - Life in Coeur d'Alene - (30:00) - Rapid Fire Questions with Noah Leach - (32:00) - Closing Thoughts and Farewell

In this episode of Titan Talks, Sam Dushay interviews Kevin Anstaett, owner of Anstaett's Tree Service, about his unconventional path into the tree service industry. Kevin shares how he overcame his fear of heights and became a self-taught expert, emphasizing the importance of prompt customer service and leveraging technology to streamline operations. He discusses his business philosophy of maintaining a small, efficient team and investing in reliable equipment to ensure continuous service. Kevin also highlights the significance of word-of-mouth and repeat business in sustaining growth and success. (0:00) - Intro and Origin Story (6:30) - Overcoming Fear of Heights (10:00) - Building a Tree Service Business (14:00) - Importance of Prompt Customer Service (18:30) - Technology's Role in Business Operations (22:00) - Maintaining a Small, Efficient Team (26:00) - Marketing and Word-of-Mouth Success (30:00) - Investing in Reliable Equipment (34:00) - Future Plans and Business Philosophy (37:00) - Closing Remarks

Tasha, the owner of All About You Handyman Services Inc., shares her unique journey from being a retired wildland firefighter to running a successful general contracting company. Initially starting as a small handyman service aimed at helping low-income and elderly community members, the business has grown significantly over five years, now employing multiple full-time staff and preparing to launch a sister restoration company. Tasha highlights the importance of effective communication, time management, and leveraging social media and technology, particularly through Topline Pro, to streamline operations and marketing. She also emphasizes the value of building strong community relationships and advises homeowners to thoroughly vet contractors to ensure they are licensed and insured. (00:00) - Introduction (00:30) - Tasha's Origin Story (02:00) - Transition to Full-Time Business (03:00) - Community Involvement (04:00) - Lessons Learned (05:30) - Hiring First Employee (06:30) - Current Business Status (07:00) - Booking Schedule (07:30) - Marketing and Word of Mouth (08:00) - Evolution of Social Media and Technology (10:00) - Impact of Topline Pro (11:30) - Importance of Marketing (12:30) - Communication Tools (13:30) - Unique Aspects of Montana Business (14:30) - Advice for Small Business Owners (15:00) - Importance of Communication (16:00) - Advice for Homeowners (17:00) - Ensuring Reviews (17:30) - Rapid Fire: Business Goals (18:00) - Rapid Fire: Biggest Mistake (18:30) - Rapid Fire: Most Surprising Thing (19:00) - Rapid Fire: Horror Story (19:30) - Rapid Fire: Memorable Job (20:30) - Conclusion and Thanks

In this episode of Titan Talks, Curtis Gaines, owner of Right Price, Right Choice Lawn Care Services, shares his journey from starting with a push mower borrowed from his grandmother to running a successful landscaping business. Curtis discusses the transition from a stable job at Walmart to full-time entrepreneurship, emphasizing the importance of consistency, communication, and a supportive family. He highlights the evolution of his marketing strategies from flyers to leveraging Google, social media, and a professional website. Curtis also reflects on the personal growth and freedom that comes with being a business owner and his goal of leaving a legacy for his children and grandchildren. (00:00) - Introduction(01:00) - Curtis’s Origin Story: From Push Mower to Business Owner(03:00) - Transition to Commercial Landscaping(04:30) - Leadership Traits and Leaving Walmart(06:00) - The Scary Leap to Full-Time Business(07:30) - Family Support and Entrepreneurial Influence(09:00) - Challenges of Starting a Business in the Fall(10:30) - Evolution of Marketing: From Flyers to Social Media(13:30) - Current Team and Recent Big Projects(15:00) - Key Qualities in New Team Members(16:00) - Challenges in Finding Committed Employees(17:00) - Top Ways to Acquire New Customers(18:30) - Managing Multiple Roles and Responsibilities(19:30) - Importance of Customer Reviews and Feedback(20:00) - Decision to Get a Website and Its Impact

In this episode of Titan Talks, Jonathan Stern interviews Nick Hart, owner of Buckeye Roof Rejuvenation. Nick shares his journey from working in telecommunications to starting his own roof rejuvenation business after discovering a more effective way to clean roofs without damaging them. He discusses the challenges of educating homeowners and commercial property owners about the benefits of roof rejuvenation and the importance of maintaining good help. Nick also highlights the role of word-of-mouth and effective marketing strategies, including the use of a comprehensive website, in growing his business. Finally, he emphasizes the importance of loving what you do and being prepared for both successes and failures in business. (00:00) Introduction to Titan Talks (01:15) Nick Hart's Origin Story (03:30) The Birth of Buckeye Roof Rejuvenation (05:45) Early Challenges and Learning Curves (08:00) Transition from Telecommunications to Roofing (10:15) Expanding Services Beyond Roof Cleaning (12:30) The Importance of Roof Rejuvenation (15:00) Marketing Strategies and Word of Mouth (18:00) The Role of Technology and Topline Pro (22:00) Advice for Aspiring Entrepreneurs and Rapid Fire Round

In this episode of Titan Talks, host Jonathan Stern speaks with Cameron Williams, owner of Camco Commercial Door Company. Cameron shares his journey as a fourth-generation garage door professional and discusses his transition from residential to commercial doors, including specialized projects like airplane hangar doors. He emphasizes the importance of gaining leads, leveraging social media and digital tools like Topline Pro for marketing. Cameron also touches on the challenges of managing a growing team and his aspirations to expand the business further in the coming years. Cameron concludes by reflecting on his proudest moments, particularly successful large-scale installations. (0:00) - Introduction and Welcome(1:05) - Cameron’s Origin Story(2:45) - Starting Camco Commercial Doors(4:25) - Splitting from the Family Business(6:00) - Early Challenges: Gaining Leads(7:00) - Marketing Approaches Before Topline Pro(8:40) - Leveraging Facebook Groups for Leads(10:15) - Getting Reviews from Customers(11:30) - Transition to Commercial Doors(13:10) - Current State of Camco Commercial Doors(15:00) - Managing and Growing the Team(17:00) - Future Goals for the Business(18:20) - Upgrades in Equipment and Machinery(19:20) - Process of Handling New Leads(20:25) - Challenges in Closing Leads(21:40) - Evolution of the Garage Door Industry(23:40) - Rapid Fire Round: Personal Growth(24:10) - Biggest Mistake: Marketing Investment(24:50) - Personal Goals and Financial Freedom(25:40) - Proudest Moments at Camco

In this Titan Talks episode, Jonathan Stern sits down with Matt Hitchcock, owner of The Grass Guys, a landscaping company in Evansville, Indiana. Matt shares how he started the business at 15 with just a push mower and grew it into a successful enterprise, despite returning to corporate work during a drought. In 2019, he took the plunge to go full-time, focusing primarily on high-end residential properties. Matt discusses the challenges of managing the business solo, the importance of a strong online presence, and the satisfaction he gets from direct customer feedback. He emphasizes the value of quality over quantity, personalized client relations, and his passion for creating immaculate lawn stripes. (00:00) - Welcome and Introduction(01:10) - Matt’s Early Beginnings(03:20) - Starting the Business at 15(06:00) - From Side Gig to Full-Time(08:45) - Full-Time Transition in 2019(10:30) - Benefits of Being Your Own Boss(13:15) - Balancing Corporate and Entrepreneurship(15:40) - State of The Business Today(17:10) - The Power of a Great Website(19:00) - Overcoming Winter Challenges(21:30) - Advice for Aspiring Entrepreneurs(22:50) - Rapid Fire

In this episode of Titan Talks, host Jonathan Stern interviews John Ross, the owner of LeafTide Solutions, a pressure washing and cleaning company based in Richmond, Virginia. John discusses his journey from dissatisfaction in a sales job to starting his own pressure washing business, LeafTide Solutions. Using his past experience with chemical applications from a car wash job and relentless self-education through YouTube and supplier support, John has grown his business significantly while leveraging modern marketing tools like Topline Pro’s before-and-after photo feature. John emphasizes the importance of detailed and personal customer service in his business approach and expresses aspirations to expand his company and provide free services to veterans. As the business approaches its first anniversary, John is booked solid through May and is cautiously optimistic about future growth, hoping it will afford him more family time. (00:00) - Introduction and Welcome(02:30) - John Ross’s Background and Entry into Pressure Washing(08:15) - Transition from Sales to Starting LeafTide Solutions(13:00) - Challenges of Establishing a Business and Learning New Skills(18:30) - The Role of Digital Tools in Business Promotion(23:45) - Current State and Future Plans of LeafTide Solutions(28:20) - Strategies for Building Customer Base and Importance of Online Presence(32:45) - Closing Thoughts and Future Aspirations

In this episode of Titan Talks hosted by Jonathan Stern, Nick Slavik discussed his journey in the painting industry, from working in his family's business as a child to founding his own company, Nick Slavik Painting & Restoration Co., in 2007 after being told there was no place for him in the family business. Despite the rocky start and initial challenges, Slavik's company has thrived, earning numerous national awards and growing significantly over the years. He highlighted the transformations in marketing strategies from traditional methods like newspaper ads to digital platforms like social media and Google listings, emphasizing the necessity of adapting to technological advances. Slavik also spoke about his involvement with the Painting Contractors Association, which has played a crucial role in professionalizing the industry and providing essential support and networking opportunities for painters. (00:00) - Introduction to Titan Talks and Nick Slavik (02:18) - Nick Slavik's Origin Story in the Painting Industry (07:45) - Transition from Family Business to Independent Venture (12:30) - Early Challenges in Nick's Business (15:50) - Handling a Sudden Employee Departure (20:10) - Scaling the Business and Hiring New Talent (25:20) - Evolving Marketing Strategies (28:50) - The Role and Benefits of the PCA (32:55) - Future of the Painting Industry (35:00) - Conclusion and Final Thoughts

In this episode of Titan Talks, host Jonathan Stern converses with Kali Sudbrook of Beachside Interiors Design and Remodeling, detailing her unconventional journey from a career in kinesiology to becoming the owner of a remodeling company specializing in fitness and wellness spaces in Newport Beach. Sudbrook recounts the initial uncertainty and lack of a backup plan that led to her business's foundation, emphasizing the importance of passion, creativity, and problem-solving in her transition. The discussion also highlights the significance of networking, taking "messy action" over perfection, and learning from early business mistakes, particularly in estimating costs. Sudbrook's current business successes are attributed to referrals and a conscious decision to focus on select service areas due to logistical challenges. Finally, she explores the role of technologies and strategic partnerships in managing and growing her business, alongside her ambitions for national expansion. (00:00) - Introduction (01:15) - Kali's Journey into Remodeling (04:05) - The Turning Point During COVID (05:10) - Insights on Career Change and Support (07:00) - Building a Network of Mentors (08:30) - Favorite Part of the Remodeling Process (10:15) - The Role of Kali's Home in Her Business (11:40) - Kali's Wife's Support in the Business (13:25) - Early Growth Strategies and Challenges (15:47) - Overcoming Estimation Mistakes (17:35) - Current State and Structure of the Business (19:20) - Strategies for Managing Workload (21:00) - Client Acquisition and Focus Areas (22:15) - The Decision to Get a Website (23:30) - Dream Project Process and Timeline (24:00) - Rapid Fire Round

In this episode of Titan Talks, Jonathan Stern interviews Chaz Smith, the owner of the Dig It Tree Company based in Mason, Ohio. Chaz discusses the journey of his business from its inception in 2011, detailing the decision to move from Wilmington to Mason for better opportunities and the challenges of low-quality equipment and marketing mishaps they initially faced. Despite these early setbacks, Dig It Tree Company has achieved success, largely attributed to effective marketing strategies with Topline Pro and focusing on quality service within a 30-40 mile radius. Chaz shares insights into the industry’s evolution, particularly the impact of the emerald ash borer epidemic, and stresses the importance of adapting to changes and maintaining high standards. The conversation also touches on the challenges of finding committed employees and outlines Chaz’s aspirations for the company’s growth without expanding beyond their community, aiming to build a reputable local business. (00:00) - Introduction to Titan Talks with Chaz Smith (01:22) - Founding and Evolution of Dig It Tree Company (03:45) - Challenges of Moving the Business (05:17) - Learning from Early Mistakes (07:00) - Marketing Struggles and Successes (09:15) - Changes in the Tree Services Industry (10:45) - Current Business Operations and Future Prospects (12:32) - Challenges in Hiring and Business Growth Strategy (13:50) - Advice for Aspiring Home Service Entrepreneurs (14:30) - Reflecting on Success and Future Plans

In this episode of Titan Talks, Jonathan Stern interviews John Brouder, owner of Brouder & Sons Landscaping and Irrigation. John talks about starting his business during college and evolving it from lawn maintenance to specializing in hardscapes, irrigation, and low-voltage lighting due to the low profitability and high competition in lawn mowing. He mentions working through New England’s seasons, including performing snow plowing in winter. Despite having a small team, John emphasizes quality work and customer satisfaction, which have contributed to his success, noting the challenge of balancing expansion with maintaining personal happiness and service quality. He also discusses the potential for his sons to take over the business, highlighting his elder son David’s significant contribution during a period when John’s health was compromised. (00:00) - Intro (01:05) - Beginning of John Brouder’s Landscaping Journey (02:50) - Transition from Lawn Mowing to Hardscapes and Irrigation (04:10) - Challenges of the Lawn Maintenance Business (05:40) - Seasonal Nature of the Landscaping Industry (07:00) - John Brouder’s Day-to-Day & Business Administration (08:20) - Business Growth and Employee Management Philosophy (10:00) - Succession Plans and Involving Family in the Business (11:30) - Building a Reputable Business and Customer Satisfaction (13:00) - Evolution of the Landscaping Industry and Impact of Technology (14:40) - Marketing Strategies and Changing Business Landscape Post-COVID (16:10) - Pricing in the Competitive Landscape Industry (17:10) - Proudest Moments Running Brouder and Sons

In this episode of Titan Talks, Joe Hennessey, the owner of Hennessey Landscaping, shares his journey of starting his business. Hennessey's passion for landscaping began in his early teens, providing lawn care and snow removal services in his neighborhood. After initially losing interest and attempting a different career path post-college, Joe reignited his passion for landscaping and eventually established Hennessey Landscaping in 2019. The company faced growth challenges, including a trial and error phase and adapting marketing strategies. Joe emphasizes the significance of digital marketing and having a robust online presence for growth. He experienced a substantial learning curve regarding business management beyond the classroom, highlighting the importance of investing in marketing and customer acquisition. (00:00) - Introduction (02:40) - Joe's Origin Story (07:15) - Transitioning from a Hobby to a Career (11:10) - The Challenges of Growing a Landscaping Business (15:35) - A Strategic Shift in Business Location and Model (20:20) - Marketing Strategies and Digital Transition (25:45) - The Impact of Digital Marketing on Business Growth (29:00) - Expanding Services and Investment in Equipment (33:10) - Rapid Fire Round

In this episode of Titan Talks, host Jonathan Stern interviews Donald Gilbert, owner of 4 in the Fire Fencing, a successful fencing company based in Darlington, South Carolina. Gilbert discusses the origins of his company name, which reflects a biblical reference and the initial partnership with his two sons and a close silent partner friend, Steve. He shares the challenges and learning experiences encountered when starting the business, as well as the growth of the company, which now employs seven people with plans for further expansion. Donald emphasizes the importance of professionalism, customer service, and the significant boost that a professional website through Topline Pro has given his business in acquiring new customers. Lastly, he reflects on the pride he feels for his sons' growth and contribution to the business, his engagement with the local community, and his optimistic outlook for the company's future. (0:30) - Introduction (2:45) - The Origin of 4 in the Fire Fencing (5:30) - Biblical Reference and Business Name Origin (7:20) - Juggling Pastoral Duties and Fencing Business (10:40) - The Start of the Fencing Journey (15:50) - Collaboration over Competition (18:05) - Early Business Mistakes and Learning Curves (20:30) - Expansion and Employee Growth (22:45) - Choosing the Right Team Members (24:40) - Marketing and Customer Acquisition (27:10) - Decision to Get a Website (31:20) - Rapid Fire Round: Future Plans, Handling Negative Feedback, and Surprising Aspects of Business Ownership, Proudest Moment

In this podcast episode, host Jonathan Stern interviews Adam Kruer, the Director of Operations and Sales at Lamb's Lawn & Landscaping in Floyd's Knobs, Indiana. Adam shares his journey into the landscaping industry, starting from cutting grass during college to eventually joining Lamb's Lawn, where he managed to expand from handling 40 yards on his own to overseeing 400 yards as part of Lamb's Lawn. Adam touches on how the company is preparing for the upcoming spring season, and shares insights into the company’s adoption of new technology, such as CompanyCam, for improving job record-keeping and crew accountability. Lastly, Adam expresses his vision for the future growth of Lamb's Lawn & Landscaping, emphasizing maintaining a 'small town company' feel despite expansion and the importance of family-like company culture. (00:00) - Introduction to Adam Kruer and Lamb's Lawn & Landscaping (01:15) - Adam's Path to Landscaping and Starting His Own Business (05:00) - Decision to Join Lamb's Lawn & Role Evolution (08:45) - The Transition from Doer to Manager (12:00) - Preparing for the Spring Season and Business Operations (15:30) - Current Business Scale and Staffing (18:45) - Top Challenges and Implementing CompanyCam (22:00) - Balancing Cost Control and Quality Service (24:15) - Rapid Fire Round

In this episode of Titan Talks, host Jonathan Stern interviews Josh Wagner, owner of Wagner’s Lift and Dock Shop, a leading boat lift and dock installation company in Southwest Michigan. Josh shares his journey from working for extra cash in 2008 to eventually taking over a business dealing with boat lifts and docks with his brothers. Despite early challenges, such as working in cold Michigan waters and handling heavy equipment, Josh’s determination and entrepreneurial spirit led him to grow and scale the business. Josh also highlights the role of a strong online presence, facilitated by Topline Pro, in expanding their customer reach and business operations. Josh envisions further growth while maintaining the commitment to excellence that has marked their journey so far. (00:00) - Introduction to Titan Talks with Josh Wagner (02:25) - Origin Story of Wagner’s Lift and Dock Shop (05:40) - Transitioning to Business Ownership (07:22) - Building the Wagner Team and Business Challenges (11:45) - Entrepreneurial Drive and Business Expansion (14:32) - The Impact of Equipment on Business Operations (17:08) - Learning and Growing through Mentorship (21:55) - Current Business Overview and Future Plans (25:07) - Embracing Digital Presence with Topline Pro (28:28) - Pricing Strategy and Business Growth (31:40) - Rapid Fire Round: Personal and Business Reflections

In this episode of Titan Talks, Jonathan Stern interviews Jack McLiver, owner of Lake Huron Lawns. Jack discusses his transition from employee to entrepreneur, highlighting that the desire to have more family time and provide for them drove his decision. He began his landscaping and snow removal business part-time during the COVID-19 pandemic, inspired by a lawn maintenance YouTube channel and growing it amidst job scarcity from the recession. Jack shares the importance of using technology and software tools, focusing on customer service, and faster response times to inquiries. Lastly, he mentions the challenges of balancing time and the cost of equipment but takes pride in his company's growth and the personal development of his employees. (00:00) - Introduction to Titan Talks podcast and guest Jack McLiver (02:58) - Jack's early experience in landscaping and path to entrepreneurship (06:18) - Transition from the Boy Scouts to starting Lake Huron Lawns (09:35) - Growth of Lake Huron Lawns and focusing on sales over fieldwork (12:26) - The importance of having the right team and leadership development (14:13) - Jack's journey from part-time to full-time entrepreneurship (18:51) - Early marketing tactics and transitioning to a credit card on file system (23:09) - Utilizing technology for efficiency and customer retention (26:35) - Future growth plans and doubling the business (28:24) - The significance of having a website for credibility and connection (29:59) - Rapid fire round

In this episode of Titan Talks, Jonathan Henne shares his journey in growing Jonathan A. Henne Property Services. From starting in lawn care as a child in his father's business until its closure after his father's death, Henne discusses reopening the business and the challenges he has faced, including learning the business side of operations on his own. Now six years into his own venture, Henne emphasizes the importance of creating good working conditions and service quality, admitting that scheduling and office management remain his greatest challenges. Henne has a small team, with plans to expand to multiple crews, and values both employee and customer relationships, attributing much of his business's growth to its quality service. (00:00) - Introduction (01:02) - Jonathan Henne's Origin Story in Lawn Care (05:23) - Overcoming Early Challenges and Learning Curves (07:10) - Building a Business from Ground Up (09:00) - Gaining the First Customer and Company Branding (11:37) - Transitioning Business After Father's Passing (13:15) - Evolution of Company's Tooling and Equipment (15:10) - Pricing Systems and Industry Networking (17:32) - Employee Dynamics and Growth Plans (20:15) - Expansion Strategies and Employee Recruitment (24:35) - Marketing and Online Presence Strategy (26:10) - Rapid Fire Round: Challenges, Surprises, and Advice (29:45) - Proudest Moment as a Business Owner

In this episode of Titan Talks, host Jonathan Stern interviews Skyler Stocker, the owner of Stocker Lawn Care. Stocker shares his journey from working full-time in a turkey factory to starting his lawn care company almost by accident. Initially, he was mowing lawns for extra cash, but realized that he enjoyed it more than his full-time job. Despite his wife’s wariness, Stocker decided to expand his services and ultimately quit his factory job to focus on his lawn care business full-time. Today, Stocker Lawn Care has grown from a one-man operation to a team of six. Stocker emphasizes the importance of providing excellent service and fulfilling commitments to customers. His proudest moment was when he was finally able to quit his factory job and become a full-time entrepreneur. (00:00) - Introduction (02:13) - Skyler’s Journey into Lawn Care (06:20) - Transition from Full-Time Job to Full-Time Lawn Care (10:09) - The Start of Gutter Cleaning & Pressure Washing Services (13:55) - The Growing Business: Stocker Lawn Care Today (17:40) - Expansion Plans and Scaling (21:50) - Websites, Social Media, and Online Presence (26:20) - Rapid-Fire Round: Skyler’s Advice for Beginners, Biggest Mistakes, and Proudest Moment (29:52) - Closing

In this episode of Titan Talks, Jonathan Stern chats with Brian Emde, owner of Ozark Deck Company. Brian speaks about how he transitioned from a career in the army to setting up his own deck construction business. Initially working for an unlicensed builder, he decided to start his own company. Brian shares the challenges he faced during his first few projects, particularly under-pricing jobs and having thin margins. As his business grew, he learned the importance of not micromanaging employees, focusing more on growing the company by marketing, sales, and handling administrative work. His greatest pride comes from witnessing his team deliver high-quality work in his absence. (00:00) - Introduction (01:06) - Guest introduction: Brian Emde of Ozark Deck Company (02:45) - Brian's journey from the army to deck construction (08:20) - The non-compete situation with Brian's former boss (11:44) - Transition into business ownership (14:05) - Challenges in the first year of business (19:18) - The importance of pricing and value in business growth (23:02) - The role of employees in growing a business (25:25) - On marketing and generating leads for Ozark Deck Company (28:50) - The decision-making process on which leads to take on (31:01) - Discussing future plans for Ozark Deck Company (33:05) - Rapid-fire round with Brian Emde

In this podcast episode of Titan Talks, host Jonathan Stern interviews Rick Doria, owner of Centex Pressure Washing in San Marcos, Texas. Rick shares his professional journey, starting as a pressure washer vent hood tech while in college in 2003 then working his way up under the guidance of the previous owner. After 18 years working in another role, Rick returned to Centex when offered to buy the business which he significantly improved, expecting a 50% profit increase within the first year. He shares that the secret to his success is building a culture of respect and mutual accountability in his team, considering them co-workers not subordinates. Now, he aims to expand his business to become a one-stop-shop for kitchen needs, but is challenging himself not to grow the business too quickly. His advice to other entrepreneurs is to move step by step, taking on and improving one thing at a time. (00:00) - Introduction of guest Rick Doria (02:57) - Rick’s start in the industry and the history of Centex Pressure Washing (08:12) - Consequences of having a demanding job while pursuing an education (10:25) - Career transition and part-time involvement in Power Washing (13:36) - Rick’s desire to give back to the community (17:12) - Rick’s decision to buy Centex Pressure Washing (18:43) - Risks and rewards of being an entrepreneur (20:22) - A typical work week at Centex Pressure Washing (21:53) - The importance of certification in Pressure Washing (23:12) - Impact of experience when transitioning to ownership (24:30) - A quick detour to discuss favorite BBQ spots in Texas (26:01) - The beginning of Centex Pressure Washing (27:36) - Discussion about the most memorable project (30:10) - Building a positive work culture

This Titan Talks podcast features Josh Thompson, the owner of JT's Painting. Thompson started his painting career working for his father's cleaning service before he developed a liking for the painting aspect of the job. JT's Painting now specializes in home painting, staining, and refinishing and prides itself on high-quality service and work ethic. Thompson's aim is to upscale the image of the profession and distinguish his business through quality work and reliable service. He says social media and online platforms like Google have helped drive business to his company, being particularly focused on garnering positive reviews. In the future, he hopes to expand his business to offer steady job opportunities and ensure a secure future for his children. (00:00) - Introduction of guest Josh Thompson (02:22) - Josh Thompson's journey into painting (04:32) - Transition to full-time painting (06:22) - Starting JT's painting and challenges faced (08:44) - Building the business and commitment to quality (11:16) - Current operations and jobs in schedule (13:24) - Sources of new work and the role of reviews (15:08) - Social media presence and learning from paint groups (17:52) - Future goals for JT's painting (19:13) - Process of collecting Google reviews (20:25) - Rapid-fire questions: Advice for new painters, biggest mistake, proudest moment, personal goals (21:00) - Closing remarks

In this episode of Titan Talks, Jonathan Stern hosts Stacey Conkle, the owner of two successful cleaning businesses in Northwest Arkansas — Cozy Cabin Cleaning and A Beautiful Day Cleaning. Stacey discusses how her career in property management sparked her interest in the cleaning business. She initially noticed a massive need for a cleaning company for short-term rental properties, which led her to create Cozy Cabin Cleaning. More recently she also started A Beautiful Day Cleaning, a service that deals with professional house cleaning. Initially, she employed numerous marketing services to support her businesses, but she has recently consolidated all marketing efforts to Topline Pro, a decision that has saved her thousands of dollars. (00:01) - Introduction and Background Story of Stacey Conkle (05:45) - Transition from Vacation Rental Cleaning to Residential Cleaning (10:03) - Reason behind having two separate businesses (15:25) - Transition from Cozy Cabin to A Beautiful Day Cleaning (18:40) - Present State of Business (20:58) - Growth Strategy and Business Goals (23:31) - Costly Marketing Mistakes (26:19) - Approach to Winning Sales and Retaining Customers (29:15) - Rapid Fire Round

In this episode of Titan Talks, host Jonathan Stern interviews Cale Schindler, owner of Fayette Property Solutions, a landscaping contractor based in Fayetteville, Georgia. Started in 2018 by Cale and his father, the company offers both residential and commercial services, with many larger scale projects. Cale shares the company’s origin story, noting that it began with him assisting a neighbor at age 17, and eventually evolved into a father-son enterprise. Initially, they invested $40,000-$45,000 in equipment without having any customers. He explains that they manage to perform work equal to a six-eight person crew efficiently due to superior teamwork and communication. The show concludes with a rapid fire round in which Cale shares his plan for the future, champions customer service and open communication as keys to the success, and admits his biggest regret was not quitting his day job sooner. (00:00) - Introduction: Jonathan Stern and Cale Schindler (02:24) - Fayette Property Solutions Overview (05:01) - Starting out in Landscape Contracting (10:25) - Transition into starting own company together with father (14:32) - Details on early struggles and reaching turning point 2 years later (20:15) - Decision to continue through tough times for the love of the job (25:30) - Dealing with Covid-19 and the unexpected growth (30:52) - Business partnership with father and managing family dynamic in business (35:36) - Status of business today and growth strategy (40:55) - Rapid Fire Round: Teamwork, Biggest mistake and Advice for Pros starting out

In this episode of Titan Talks, host Jonathan Stern interviews Eric van Overbake, the owner of Prime Painting, a painting company in Charlotte, North Carolina. Eric shares his journey to success, starting with his college gig as a painter and eventually branching off to start his own business. He talks about the instant gratification he experiences with painting and how he fell in love with the work. Eric also discusses the biggest mistake he made in his business, which was hiring people without first seeing their work firsthand. He emphasizes the importance of quality over quantity and the need to synchronize the work across all jobs. Eric also opens up about his recent investments in marketing, including TikTok and a new website, and discusses his goals for the future, which involve generating more income while working less by hiring trustworthy employees. He shares his advice for new painters, such as trusting your gut with homeowners and building a social network around your location. Eric concludes by expressing his excitement for future collaborations and the steady growth of his business. (1:10) - Eric’s college and painting background (2:10) - Starting his own painting business (4:00) - Mistakes in hiring and surprises as a business owner (5:55) - Pricing in the early days (7:15) - Changes in his painting process (8:30) - Eric’s proudest project (9:45) - Charging less for a large project (11:15) - How his painting skills have improved (12:30) - Current state of his business (13:55) - Investment in a website and its benefits (16:30) - Eric’s experience with TikTok (19:10) - Goals for the future of his business (21:15) - Advice for painters starting out (23:00) - Favorite thing about being a painter (24:10) - Current challenges and future plans

In this episode of the Titan Talks podcast, host Jonathan Stern interviews Conor Farrell, owner of Home Hardening Solutions, a home hardening company in Grass Valley, California. He shares how he started the business after noticing a growing need for home hardening services in his area. Conor explains the four divisions of his company: roofing, concrete/hardscaping, construction, and land clearing. He emphasizes the importance of maintaining quality as the business grows and prioritizing customer satisfaction. Conor discusses the challenges of scheduling and the pride he feels in being featured in a TV interview. (00:00) - Introduction to the podcast and guest (02:04) - Conor's background and how he started Home Hardening Solutions (05:19) - The need for home hardening services in the area (07:06) - Challenges faced in the early days of the business (09:49) - Pricing and how Conor determined the prices for different services (11:54) - Overview of the four divisions within the company (15:46) - The duration of projects and the number of jobs at a time (19:23) - How the company gets jobs (21:33) - Role of the website and advertising in attracting customers (24:06) - The cyclical nature of the home hardening business (26:14) - The decision to stay a quality company and not focus on growing too big (28:40) - Proportion of jobs initiated by insurance companies vs homeowners (30:40) - Conor's goal for the business and the challenges faced (32:33) - Conor's proudest moment as the owner of Home Hardening Solutions Watch the episode on YouTube

In this episode of the Titan Talks podcast, host Jonathan Stern interviews Mike Blumenthal, owner of Near Media, a research and media company focused on local search. They discuss the importance of Google Business profiles for home service professionals, the factors that contribute to rankings on Google, and best practices for improving online presence and generating leads. Mike also addresses common issues such as the filtering of reviews and account suspension on Google. He advises home service professionals to focus on creating a strong online presence by optimizing their website, collecting customer contact information, and actively managing reviews and customer relationships. Overall, Mike emphasizes the importance of owning customer data and leveraging it to generate business. (0:00) - Introduction (0:32) - Talking about Mike Blumenthal's expertise in local search engine optimization and Google Business profiles (3:17) - Discussion about the importance of Google Business profiles for home service entrepreneurs (7:14) - How the local algorithm works and the factors it considers for ranking businesses (13:08) - Tips for improving rankings and conversions on Google Business profiles (17:58) - Dealing with missing or hidden reviews on Google (22:36) - The impact of Google Ads on Google Business profiles (24:38) - The significance of service areas on Google Business profiles (27:22) - What to do if your Google Business profile is suspended (32:15) - The evolving nature of Google and its level of transparency (35:27) - The biggest unsolved mystery in Google's search algorithm (36:58) - Advice for home service professionals starting out with their online presence

In this episode of Titan Talks, Jonathan Stern interviews Aaron Allred, owner of Hollywood Detail, an auto detailing service in Northport, Alabama. Allred shares his journey of how he started in auto detailing while working at the fire department and how the business grew rapidly to the point where he had to build a shop at his house. The conversation covers topics such as adjusting the business during the COVID-19 pandemic, focusing on niche services, dealing with dissatisfied customers, and the importance of word-of-mouth marketing. Allred also discusses his goals for the future, which include expanding his team and potentially teaching others in the industry. The episode concludes with a rapid-fire round of questions. (00:00) - Introduction (01:00) - Aaron Allred's origin story and how he started in auto detailing (03:30) - The early days and getting the business off the ground (06:15) - Transitioning to a brick and mortar shop and adapting to COVID-19 (09:35) - The impact of COVID-19 on the business (12:30) - Learning that not all customers are good customers (15:15) - How most of the business comes from word of mouth and having a strong online presence (19:00) - Aaron's future goals for the business (20:40) - Rapid-fire round: biggest challenge, number of employees, surprises, proud moments

In this podcast episode of Titan Talks, host Jonathan Stern interviews Marco Tardio, the owner of Tardio Home Improvements, a construction and remodeling company in Savannah, Georgia. Marco shares his journey of starting his own business in 2018, initially focusing on flooring but gradually expanding to include painting, showers, and full home renovations. He discusses the importance of hiring specialized employees and creating a well-organized team. Marco also emphasizes the significance of his online presence, including a website and strong social media presence, which has helped him attract clients. He recommends Topline Pro, a platform that handles website design, marketing, and reviews. Marco's goal is to be the best in Savannah and hopes to have multiple warehouses and stores in the next five years. His proudest moment so far has been reaching a point where he can relax and let his team handle the work. (0:00) - Introduction (0:30) - Marco Tardio's Origin Story (5:05) - Expanding Services (7:18) - Hiring Employees (9:38) - Biggest Influence on Work (12:10) - Online Presence and Getting Jobs (16:20) - Importance of a Website (18:22) - Business Tactics and Advice (20:07) - Goals for the Future (21:15) - Proudest Moment in Running the Company (22:58) - Closing Statements and Farewell

In this episode of Titan Talks, host Jonathan Stern interviews Shawn Perillo, owner of Perillo Property Maintenance. Perillo discusses how he got started in the landscaping industry and why he decided to start his own company. He shares the ups and downs of running the business, including the importance of route density and the challenges of finding good help. Perillo also emphasizes the impact of having an online presence, with 85% of his leads coming from his website and social media. Perillo’s ultimate goal is to have more time and money for his family and personal pursuits. He advises aspiring entrepreneurs to focus on quality work and not to get caught up in having fancy equipment when starting out. (0:00) - Introduction (1:00) - Shawn’s origin story (3:08) - Starting his own company (4:40) - Initial challenges and mistakes (6:45) - Current state of the business (8:25) - Adding services and the website’s impact on revenue (10:50) - Importance of online presence and social media (12:25) - Challenges and plans for the future (15:30) - Winter months and diversifying income (17:08) - Transition to weed control, fertilization, and mosquito control (19:10) - Personal goals and family time (21:15) - Obtaining a pesticide business certification (22:50) - Advice for business owners starting out (24:10) - Importance of quality work and equipment recommendations (25:25) - Proudest moment in business

In this episode of Titan Talks, host Jonathan Stern interviews Shawn van Dyke, owner of Built to Build, an academy designed to help construction business owners streamline their businesses, make more money, and regain control of their lives. Shawn emphasizes the importance of systems and processes, and why it is critical to understand one's worth and pricing accordingly, Additionally, he recommends using AI technology and automation to streamline the sales process and nurture leads. (2:00) - How Shawn got started in construction (7:50) - Why Shawn started Built to Build academy (11:00) - The benefits of building an email list (14:10) - Contractors often don't charge enough for their services (17:30) - The value of charging for consulting work (19:30) - Selling the process and knowing your worth (22:38) - Leveraging technology and automation in the construction industry (24:37) - Tools for automating the construction process (25:00) - Rapid fire round (28:40) - The importance of becoming an excellent employee before venturing out on your own

In this episode of Titan Talks, Luke Hansen, founder and CEO of CompanyCam, discusses the origin of the company as a solution to organizing job site photos, the challenges faced in the early stages, and how the platform has evolved since its founding. Hansen also shares his thoughts on the balance between adopting new technology and focusing on the core work in the trades, why the future is bright for the trades, and the key advancements in technology that will affect the industry in coming years. (00:00) - Introduction (03:50) - Luke’s journey from family roofing business to CompanyCam founder (08:30) - The balance between technology adoption and focusing on the work (08:45) - The bright future for trades (12:10) - CompanyCam’s evolution and pain points (17:30) - Meeting changing homeowner expectations (20:10) - CompanyCam’s evolution and pain points (23:30) - Meeting changing homeowner expectations (28:30) - The balance between technology adoption and focusing on the work (30:45) - The bright future for trades (32:20) - Using technology to save time and improve customer experience (37:15) - Rapid fire round

This episode of Titan Talks features Steve Lockwood, the owner of Lockwood Finishes, a successful painting company located in Springfield, Illinois. The show discusses his start in the industry, how he came to realize that he was a professional, and how making 100 phone calls a day helped boost his business and client base in the early days. Steve shares insights on the importance of job costing, his pride in carrying the name Lockwood, and how having a website has transformed his business and brought him in front of people that didn’t know about his services. Steve aspires to further grow his company and eventually have a consistent crew of seven to ten employees focusing on painting full-time. (00:00) - Intro (03:30) - Steve's Start in the Painting Industry (08:15) - Making 100 Phone Calls a Day: A Unique Approach to Building a Client Base (12:45) - The Importance of Job Costing in Maintaining a Sustainable Business (15:55) - The Benefits of Having a Website for Your Business (24:40) - Rapid Fire Round: Constant Growth and Looking to the Future