Ep 264: The environmental impact of e-commerce delivery

Heleen Buldeo Rai, Postdoctoral researcher at the Logistics City Chair (University Gustave Eiffel, Paris), joins me to talk about the environmental impact of e-commerce delivery: Should people shop online or in person? How do people make their shopping trips - by car, on foot, or by other means? The concept of substitution Does an online purchase replace an in-store purchase? Click-and-collect Browsing and showrooming Omnichannel behaviour Fragmentation Is e-commerce fuelling consumerism? What do we do with the time we save by shopping online? Customers' overall mobility footprint Trip chaining Click-and-collect vs PUDO Out-of-home delivery in rural and remote areas Factors driving consumer choice in delivery options Encouraging consumers to make greener delivery choices Convenience vs sustainability Getting the data on mobility The 15-minute city, and what it means for e-commerce delivery Transport of heavy goods