Ep. 28 - How to Get Optimal Value from the Agency/Client Relationship w/ Bruno Gralpois

Welcome to another episode of the Professional Services Pursuit Podcast! In this episode we welcome Bruno Gralpois to the show. Bruno is an author and the industry expert on optimizing agency/client relationships and bringing these best practices to life through technology. Bruno and Brent discuss the evolution of his business, Agency Mania Solutions, and some critical tactics agencies and clients can implement to enhance their relationships and collaborate better. Other topics covered include:Bruno’s journey to an agency relations role and how it led to him writing his book, Agency Mania The importance of clarity, partnership principles and cultural alignmentThe key inflection points that drove the need for better management of agency/client relationshipsSimple tactics to help get optimal value from the agency/client relationshipBe sure to stick around to the end of the episode for a special giveaway just for our listeners! Email us at [email protected] to enter. Hosted on Acast. See acast.com/privacy for more information.