Ep 281: AI in Healthcare Content with Diane Hammons

Send us Fan MailWhen AI learned how to write, many healthcare communicators wondered what that meant for their role. In this episode, Diane Hammons, Director of Digital Engagement at WG Content, explores how AI is reshaping healthcare content and communications without replacing the human side of storytelling.From early fears around generative AI to the practical use of custom GPTs, Diane shares how healthcare organisations can adopt AI responsibly while protecting trust and authenticity. The conversation covers where AI genuinely adds value, why human storytelling remains essential in healthcare, and how communicators can prepare for an AI-first future that includes agentic workflows and generative engine optimisation.Want to go deeper on AI? 📖 Buy AI Playbook📩 Get my weekly LinkedIn newsletter, Human in the Loop. 🎓 Level up with the CPD Accredited AI Playbook Diploma 📞 Let's talk about AI training for your team: digitaltraining.ie or publicsectormarketingpros.com if you are in government or publics sector.