Ep 294: Target and Walmart vs Amazon in the last mile

Dean Maciuba, Managing Partner North America at Crossroads Parcel Consulting, discusses the two US retail giants - Target and Walmart - and the competition with Amazon in the last mile: Walmart and Target's retail footprint, and where their stores are located Grocery as part of Walmart's retail offering Target and Shipt - and its success in BOPIS (buy online, pickup in store) Walmart and Target responding to Amazon's efforts in e-commerce and fast fulfilment / delivery Micro fulfilment centres vs regional fulfilment centres in supporting same-day delivery The advantage Walmart and Target have over Amazon in retail sites supporting fast delivery US consumers embracing BOPIS / click-and-collect Customers returning to bricks-and-mortar retailers FedEx stores in Walmart locations Returns and the physical network advantage UPS Store being used for Amazon e-commerce returns Third party returns via Walmart and Target stores Parcel lockers in US retailers for delivery and returns Walmart's GoLocal last mile delivery service Walmart+ in-home delivery to the garage... or even the refigerator! Security concerns about e-commerce delivery (including lockers) Transit times - Amazon dominating in one-day Prime Amazon's US fulfilment centre network and faster delivery times