Ep 32: Donald Gilbert - Chain links and family ties: The story of 4 in the Fire Fencing

In this episode of Titan Talks, host Jonathan Stern interviews Donald Gilbert, owner of 4 in the Fire Fencing, a successful fencing company based in Darlington, South Carolina. Gilbert discusses the origins of his company name, which reflects a biblical reference and the initial partnership with his two sons and a close silent partner friend, Steve. He shares the challenges and learning experiences encountered when starting the business, as well as the growth of the company, which now employs seven people with plans for further expansion. Donald emphasizes the importance of professionalism, customer service, and the significant boost that a professional website through Topline Pro has given his business in acquiring new customers. Lastly, he reflects on the pride he feels for his sons' growth and contribution to the business, his engagement with the local community, and his optimistic outlook for the company's future. (0:30) - Introduction (2:45) - The Origin of 4 in the Fire Fencing (5:30) - Biblical Reference and Business Name Origin (7:20) - Juggling Pastoral Duties and Fencing Business (10:40) - The Start of the Fencing Journey (15:50) - Collaboration over Competition (18:05) - Early Business Mistakes and Learning Curves (20:30) - Expansion and Employee Growth (22:45) - Choosing the Right Team Members (24:40) - Marketing and Customer Acquisition (27:10) - Decision to Get a Website (31:20) - Rapid Fire Round: Future Plans, Handling Negative Feedback, and Surprising Aspects of Business Ownership, Proudest Moment