Ep 321: Data driving delivery profitability

Robert Jordan, CEO at the Information Factory, discusses how data can be used to drive profitability in delivery and logistics. We cover: Harnessing logistics and delivery data Data is not just about reporting Falling letter volumes, volatile parcel volumes, labour pressures Postal operators dealing with operational issues in the network and the last mile Revenue optimisation Using data for performance and sales reporting Being price competitive in delivery and logistics The importance of having a data strategy Receiving and transmitting data What to look for when it comes to data quality in logistics Making sure data is fit for purpose Creating a cost model (activity based costing) Tying in with the general ledger Allocation of costs Ops cost per move Assessing profitability of customers and lanes Data underpinning optimisation of logistics operations Ensuring data is fit for purpose Observability