Ep 347: Gaining an advantage in the last mile

Alan Barrie, delivery sector expert and Chair of Stamp Free, discusses research into delivery sector trends. Research commissioned by Stamp Free into postal and parcel trends Competition for market share Dynamism of the UK delivery market, with traditional and alternative carriers The growth and scale fuelling competition in the last mile Structural issues creating issues for established delivery companies Getting close to consumers Transformation of the delivery sector Three key aspects of out-of-home delivery: customer convenience, sustainability and business efficiency The potential impact of digitalisation on the delivery sector How data helped cross-border delivery Getting data right for C2C delivery The label - physical representation of data The Stamp Free concept How Stamp Free works in practice Data capture at source Stamp Free and parcel lockers Going beyond replacing stamps and creating a pre-validated physical delivery item Simplifying parcel assessment and drop-off for consumers and delivery drivers