Ep 36 - What Families Look for in an Airbnb: A Guest’s Perspective with Catharine

This week on Airbnb Superhosts Down Under, we welcome Catharine, a seasoned Airbnb guest, devoted mum of two, and a voice every host should hear. With more than a decade of travel experience using Airbnb, Catharine shares what truly matters for families when booking a stay—from the small comforts that make a space feel like home, to the subtle touches that turn first-timers into repeat guests.🎙️ In this episode:​What families prioritize when choosing Airbnbs over hotels​The emotional impact of thoughtful amenities like toys, kids’ cutlery, and practical layouts​How Catharine’s daughter chose a familiar Airbnb over a birthday party​Why smart locks and check-in simplicity can shape a guest’s first impression​Dealing with “too much charm” — when quirkiness affects function​Balancing honest reviews with empathy: how guests really thinkThis episode offers a refreshing flip of the mic—putting the guest’s voice front and center to inspire better hosting.Ray's Property⁠⁠⁠⁠https://www.raymondyee.com.au/airbnb⁠⁠⁠⁠Silvia’s Property – ⁠⁠⁠⁠https://www.airbnb.com/slink/Kpse4K4X⁠⁠📲 Connect with Us:Instagram – @superhostsdownunder🎁 Sponsor:KeyNest – Get 50% off your first month with coupon code: superhostpodcast50Visit KeyNest