EP 37: Removing interview bias and reducing attrition w/ Ashleigh Anderson - VP, Head of Global Talent Acquisition at Credit Karma

Ashleigh Anderson, VP, Head of Global Talent Acquisition at Credit Karma, joins host James Mackey to discuss how structured interviews can get rid of bias, improving stakeholder engagement with talent acquisition, best practices for reducing attrition and more!Episode Chapters:00:25 Who is Ashleigh Anderson?01:25 What is Credit Karma?01:59 Where are Credit Karma employees located?02:36 Structured interviews can get rid of bias05:11 The evolution of structured interviews to apply to every open role07:55 How to improve stakeholder engagement with talent acquisition10:02 How prioritization can impact talent acquisition outcomes13:45 Integrating talent acquisition process into technology to generate data to prove impact16:01 Talent acquisition needs to be data-driven17:15 The importance of having talent acquisition at the table18:22 What Credit Karma’s talent acquisition team is responsible for24:14 What does success look like for Credit Karma’s recruiting efforts?25:15 Quality of hire at scale is hard to maintain28:23 The impact of prioritizing people over profits30:15 Salary equity as a tool for internal mobility33:10 Best practices for reducing attrition to less than 10%36:12 Creating career frameworks39:04 Mistakes of having an annual review cycle40:15 Wrap up Thank you to our sponsor, SecureVision, for making this show possible!  Follow us:https://www.linkedin.com/company/82436841/SecureVision: #1 Rated Embedded Recruitment Firm on G2!https://www.g2.com/products/securevision/reviewsThanks for listening!