Ep 38: John Ross - From sales to suds: The LeafTide Solutions story

In this episode of Titan Talks, host Jonathan Stern interviews John Ross, the owner of LeafTide Solutions, a pressure washing and cleaning company based in Richmond, Virginia. John discusses his journey from dissatisfaction in a sales job to starting his own pressure washing business, LeafTide Solutions. Using his past experience with chemical applications from a car wash job and relentless self-education through YouTube and supplier support, John has grown his business significantly while leveraging modern marketing tools like Topline Pro’s before-and-after photo feature. John emphasizes the importance of detailed and personal customer service in his business approach and expresses aspirations to expand his company and provide free services to veterans. As the business approaches its first anniversary, John is booked solid through May and is cautiously optimistic about future growth, hoping it will afford him more family time. (00:00) - Introduction and Welcome(02:30) - John Ross’s Background and Entry into Pressure Washing(08:15) - Transition from Sales to Starting LeafTide Solutions(13:00) - Challenges of Establishing a Business and Learning New Skills(18:30) - The Role of Digital Tools in Business Promotion(23:45) - Current State and Future Plans of LeafTide Solutions(28:20) - Strategies for Building Customer Base and Importance of Online Presence(32:45) - Closing Thoughts and Future Aspirations