Ep #386: The Referable Client Experience: Tackling Part 2

from Roadmap to Referrals · host Stacey Brown Randall

Did you know that feelings drive the client experience? In this week's episode, I share insights from my book on how to recognize and address the emotions your clients experience at each stage. I'm breaking down the importance of relationship-building touchpoints in your client journey! Learn how to ensure your clients feel valued at every stage. Resources and links mentioned in this episode can be found on the show notes page at http://www.staceybrownrandall.com/386

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This episode is 11 minutes long.

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This episode was published on November 4, 2025.

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