Ep 39 - Coaching Call #7 | Mike is NOT on Matt's "Best Shops List"

Tekmetric transformed my shop. Plain and simple. Want that for yours? Touch HEREASTA is coming up September 24-26 in Raleigh. Be there or be square, dog! Register now and use code confess25 for $25.00 off your registration. Sign up HERETurnkey Marketing takes the stress of doing something I'm not good at off my plate. And gives it to someone who is. Click HERE for more.Tired of your shop’s social media looking like every other repair shop on the internet? Stand out with 47 Consulting. Learn more HERESend your service advisor to hands down the BEST service advisor training in the industry (even other coaching companies agree). It's Elite Worldwide's Masters Program. The next one is happening in Dallas Texas, September 10-12. Learn more HEREWhen I used the maintenance tool for the fist time with Detect Auto, my mind was blown. My advisors had the same reaction - and then SO MUCH MORE TIME. Learn more about Detect Auto and book a free demo now!Today, Mike and Matt switch things up and talk about Elite's new coaching program. Matt covers the five keys for shop success, including financial literacy, maximizing car opportunities, streamlined customer experience, retention strategies, and effective leadership and employee management. 00:00 Elite's New Program06:05 Networking Insights for Business Growth07:16 Streamlining Business Success Program10:52 Profit-Driven Automotive Management Strategy14:12 "Door Rate vs. Effective Labor Rate"19:17 "Maximizing Automotive Repair Revenue"21:27 Streamlining Automotive Service Processes26:22 Customer Retention Strategies30:02 Streamlined Recruitment and Quick Offers32:06 Effective Employee Management Strategies38:18 Improving Business by Slowing Down41:58 Balancing Urgency and Business Foundations43:50 Affordable Shop Management Pricing46:38 Staffing and Performance Challenges