Ep 396: Solving fragmented cross-border delivery

Kristof Horvat, Innovation Projects at Eurosender, discusses solving fragmented cross-border e-commerce parcel delivery. Cross-border pain points for SMEs that are growing Contrast between domestic e-commerce and expanding into cross-border e-commerce Problems merchants face in managing multiple carriers across different countries Understanding parcel pricing, surcharges and dynamic pricing The role of platforms in cross-border e-commerce delivery The different kinds of platforms available to e-commerce sellers How postal operators can help e-commerce sellers expand beyond their domestic market Options available to postal operators for better international coverage Post Luxembourg case study