Ep 40 - Kirby Sawyer | Nissan is the Chrysler of Japanese Car Companies

Tekmetric transformed my shop. Plain and simple. Want that for yours? Touch HEREASTA is coming up September 24-26 in Raleigh. Be there or be square, dog! Register now and use code confess25 for $25.00 off your registration. Sign up HEREIf you're like me and aren't good at marketing, don't do it on your own. Let the experts handle it. Touch HERE for more on Turnkey Marketing.Tired of your shop’s social media looking like every other repair shop on the internet? Stand out with 47 Consulting. Learn more HERESend your service advisor to hands down the BEST service advisor training in the industry (even other coaching companies agree). It's Elite Worldwide's Masters Program. The next one is happening in Dallas Texas, September 10-12. Learn more HERE When I used the maintenance tool for the fist time with Detect Auto, my mind was blown. My advisors had the same reaction - and then SO MUCH MORE TIME. Learn more about Detect Auto and book a free demo now!In this episode, Bryan and Mike are joined by Kirby Sawyer, owner of Super Rupair in Boulder, Colorado, a shop specializing exclusively in Subaru repair. Kirby shares the story of building a thriving, high-volume specialty shop, including his unique journey from employee to future owner. Of course, they get into charging for diag and why training is critical. 00:00 "Meet Kirby Sawyer"03:34 "Mobile Diagnostics and Accountability"06:55 "Nissan's Legal Name Battle"11:40 Obsolete Subaru Glass Stockpile14:48 Economical but Prone to Corrosion16:27 Bar Trick with Number Cards19:47 Endless Subaru Cycle24:27 "Awkward Car Exchange Moment"28:58 Battery Tester Insights32:34 Turnover and Pay Plan Success33:23 Techs Improve Efficiency Rapidly37:38 Offer to Buy High-Mileage Accord39:43 Car Sales and Friend Recommendations44:44 Expo Hospitality Suite Sponsored48:47 "Refusal and Recommendation Story"51:18 "Shop Dog Comfort Gone Awry"54:16 "Farmer's Essential Values Test"