EP 413 - Carelon CPO on Product Leadership in a Regulated Healthcare Industry

How can product leaders navigate product leadership in a regulated healthcare industry? In this episode of the CPO Rising Series hosted by Products That Count Resident CPO Renee Niemi, Carelon CPO Gautam Shah discusses his approach to product leadership in a highly regulated healthcare industry. He explains how understanding regulations and prioritizing user needs affects product development. Gautam also shares stories about high-impact products he's worked on, including an unlimited telecommunications product and a product supporting vulnerable mental health patients. The discussion provides insights into navigating complex priorities, using customer journeys and personas, and leveraging AI to improve product management effectiveness.