EP 441 - Appfire CPO on Leveraging AI for Customer Insights

How can AI be leveraged for customer insights? In this episode of Product Talk hosted by Kaboo Founder Neha Shah, Appfire CPO Andy Boyd speaks on scaling product teams and leveraging AI to gain deeper customer insights. He discusses the role of the CPO in defining a winning product strategy across a portfolio, building high-performing teams, and putting systems in place to drive organizational effectiveness. Andy also highlights how AI can complement product management by helping teams better understand the voice of the customer through data analysis and synthesis. He provides practical advice for product managers looking to break into the field, emphasizing the importance of cultivating curiosity, connecting with product leaders, and taking advantage of training resources.