Ep 46 - Interview with Superhost: Lorna Hay

In this episode, we speak with Lorna Hay, a Western Australia–based superhost, business owner, and operator of multiple successful Airbnb properties across Perth, Darwin, and the Kimberley. Lorna shares how her hosting journey began when her son moved to boarding school and how it grew into a thriving, lifestyle-driven business supported by her trade services company.Alongside Ray and Silvia, Lorna discusses remote hosting, managing cleaners, family-friendly stays, preparing homes for extreme climates, and how her background in plumbing and trades gives her a unique advantage in short-term rental management.In This Episode Silvia’s experience with poor hosting practices in Italy and why first impressions matter Lorna’s transition from family needs to building a short-term rental portfolio How she manages Airbnb properties remotely from a remote region of Australia The importance of strong cleaner and co-host relationships Managing humidity, mold, and tropical climate challenges in Darwin How Airbnb provides creative fulfillment beyond traditional business How her plumbing business, IBAC Plumbing & Trade Services, supports her hosting Advice for hosts wanting to operate in the Northern TerritoryWhere to Find Lorna’s Properties Darwin Property: airbnb.com.au/h/careycove IBAC Plumbing & Trade Services: www.ibacplumbingandtradeservices.com.au Travel Blog & Booking Info: www.deadsettravel.com.au Instagram: @deadsettravelStandard Links Ray's Property⁠⁠⁠⁠https://www.raymondyee.com.au/airbnb⁠⁠⁠⁠Silvia's Property⁠⁠⁠⁠https://www.airbnb.com/slink/Kpse4K4X⁠⁠⁠About Superhosts Down UnderHosted by Ray Yee and Silvia, Superhosts Down Under features real stories and practical insights from Australia’s top short-term rental operators. Each episode shares lessons, experiences, and strategies to help hosts deliver exceptional stays and build successful hosting businesses.