Ep 48 Shifting the Mindset with Molly Horsley, Head of Strategy Engagement at Scottish Water

Welcome to another episode of the WUN podcast with Julia Stichling, WUN Advocate talking with Molly Horsley, Head of Strategy Engagement at Scottish Water.Molly began working at Scottish Water's Customer Experience centre and more recently she has established the transformation needed for Scottish Water to be customer and community centric.

What this episode covers

Welcome to another episode of the WUN podcast with Julia Stichling, WUN Advocate talking with Molly Horsley, Head of Strategy Engagement at Scottish Water. Molly began working at Scottish Water's Customer Experience centre and more recently she has established the transformation needed for Scottish Water to be customer and community centric.

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This episode is 42 minutes long.

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This episode was published on April 17, 2024.

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