Ep 49 - Lucas Underwood and Jeff Compton | Is Jeff Compton Unemployable?

Tekmetric opened my eyes to just how much a good SMS will do for a shop. Their software is top of the line, and with them, so is my shop. Try them for yourself HEREASTA is coming up September 24-26 in Raleigh. Be there or be square, dog! Register now and use code Confess25 for $25.00 off your registration. Sign up HEREMy marketing before and after signing up with Turnkey Marketing is pretty scary. In a good way. Get your marketing right today HERETired of your shop’s social media looking like every other repair shop on the internet? Stand out with 47 Consulting. Learn more HERE Make your techs happier with Detect Auto. They'll stop getting "check noise" or "check vibration" from advisors with the customer concern tool. It will CHANGE YOUR LIFE. Book a demo HERESend your service advisor to hands down the BEST service advisor training in the industry (even other coaching companies agree). It's Elite Worldwide's Masters Program. The next one is happening in Dallas Texas, September 10-12. Learn more HERELucas Underwood and Jeff Compton join Mike today to stir the pot, reflect on Jeff cheating in the sumo wrestling match at the ASTA Expo, and how it's okay for shop owners to run their shop differently. The conversation also covers the constant push/pull of personal fulfillment vs the desire to make money for shop owners, and that for this industry to change, it starts with owners investing in themselves and their people.Timestamps: 00:00 ASTA Sumo Wrestling Bout Recap08:59 Short-Sighted Industry Tactics are Harmful14:06 Challenging Traditional Auto Industry Tactics16:52 "Embracing Unreasonable Hospitality for Change"26:39 Communication in Workplace Performance28:49 "Understanding Industry Challenges and Growth"36:35 Front-End Inefficiency Costs Profits41:01 Realizing Leadership and Business Skills46:50 Failed Shop Sales Insights52:10 Rediscovering Purpose After Feeling Lost57:41 "Bobby, Send Mike Home!"