Ep 5 - Joe Adams w/Adams Automotive

If you haven't tried Tekmetric at your shop, you're honestly making a mistake. Don't put it off any longer, and try them today. CLICK HERE for more.A good business coach makes all the difference in this industry. That's why for years, I've used Elite Worldwide. Need a coach, or want to know how they can help you? CLICK HEREJoe Adams is a second-generation shop owner at Adams Automotive in Houston, Texas. Joe talks about the challenges of trying to carry on the family business. Mike and Joe talk a lot about Joe's mentor, Todd Hayes, and how he's helped Joe realize a few key things: to focus on what works and strive for high-margin through exceptional customer service. 00:00 "Business Boom Post-COVID Surge"03:58 Business Transition Concerns08:05 Assessing Technician Expertise13:11 Father-Son Business Dynamics15:03 Girlfriend's Intuition Senses Troublemaker19:08 Success and Financial Fulfillment23:41 Passion and Hard Work Balance24:40 Reflective Leadership and Sales Coaching28:25 Work Variety and Training Passion31:40 Service Pricing Justification33:40 "Maximizing Profit Through Selective Work"37:53 "From Facebook to Full Parking Lot"40:21 "Controversy on Opening Sundays"