Ep. 50 Is soft skills training worth the time and investment with Larry Wilberton & Eric Sprague

The DYOJO Podcast was recorded LIVE Episode 50   The DYOJO Podcast is sponsored by Be Intentional: Culture, written by a collaboration of talented authors from various service based industries. This book discusses real world examples of how the small things either enhance or undermine your efforts to develop a thriving workplace culture. Available in Kindle and paperback - thedyojo.com/book2    OPEN:   Robert More - Mitigation Manager/Estimator in Boonsboro, MD   Mr. More is a newly awarded IICRC triple master for water, fire, and textile cleaning discusses the process of pursuing continuous improvement for yourself and the return on investment for your team members.    GUEST 1:  Eric "The Tech Whisperer" Sprague and Larry "Pineapple Man" Wilberton co-hosts of Blue Collar Nation podcast and owners of MorningTechMeeting.com   TOPIC: The arc of return on investment for developing your team   Leading by example, always learning as a PIAPOL   The fear of training team members so that they can get paid more by a competitor  Weeding through the BS when seeking a consultant    Cleanfax Magazine conducted a benchmarking survey in 2020 which accumulates input from restoration contractors throughout the United States and Canada. Owners in this service based industry have stated that recruiting and retaining quality staff has been their number one challenge, over 80% consensus, dating back to 2018 (see infographic on their website):   Recruiting and retaining quality staff   Maintaining margins and profitability   Cash flow  Differentiating your company  Increasing cost of doing business   GUEST 2: Katie Smith, restoration owner in Raleigh, NC and president elect for the Restoration Industry Association (RIA) discusses the upcoming IN PERSON RIA Convention 2021   The DYOJO Podcast - the weekly podcast for Intentional Restorers. Every Thursday at 9am PST on YouTube, Apple, and Spotify.  Sharing The DYOJO WAY to shorten your DANG learning curve for professional development.    www.thedyojo.com/listen