Ep 54 - Josh Coomes and Josh Rainwater | Growing a Repair Shop Is a Slow Process

Keep shop management, payments, marketing (all the things) all in one place with Tekmetric. It will CHANGE YOUR LIFE. Click HEREASTA is coming up September 24-26 in Raleigh. Be there or be square, dog! Register now and use code confess25 for $25.00 off your registration. Sign up HERETurnkey Marketing has made my life SOOO much simpler, AND they've helped keep the phone ringing. Do you need these two things too? Learn more HERETired of your shop’s social media looking like every other repair shop on the internet? Stand out with 47 Consulting. Learn more HEREWhen I used the maintenance tool for the fist time with Detect Auto, my mind was blown. My advisors had the same reaction - and then SO MUCH MORE TIME. Learn more about Detect Auto and book a free demo now!Elite Worldwide's Ignite 2027 is coming up in February and NOW is the time to sign up. It's happening in Vegas February 4-6 and it will be the best 3 days of your shops year when you attend. Learn now HEREIn this episode, Mike Allen is joined by Josh Coomes and Josh Rainwater. New co-hosts of "The Morning Drive with Josh and Josh"? Hmmmm. Josh Rainwater shares the recent story of when Josh Coomes visited his shop and helped him identify and correct key operation and process issues. Josh Coomes emphasizes the importance of structured processes and having the financial stability to step away from your shop, all while the group reflects on the value of mentorship, coaching, and industry events like ASTA for growth and relationship-building.Timestamps: 00:00 ASTA Expo 2025 Logistics and Staff Efficiency05:02 Improving User Experience Suggestions07:14 "Satire Becomes Reality"10:59 Breaking Point Amid Work Pressure15:21 "Building Structure for Business Freedom"16:18 "Fired Technician for Integrity"20:31 "ASTA Mastermind for Startup Shops"23:38 Volunteer Mentorship with Accountability27:42 Key Tagging Streamlines Operations29:14 "Levels of Coaching Explained"33:28 Gratitude for Trust and Support36:43 Aligning Processes for Team Growth40:00 "Streamline Systems to Retain Clients"44:38 City Comparison by Car Dealerships45:19 Improving Repair Sales Strategies51:23 Training Gap and Emotional Strain53:20 "Role-Playing with Chat GPT"