Ep. 55 - Creating a People-Centric Culture That Supports the Dreams of the Doers w/ Orrin Klopper

On this episode of The Professional Services Pursuit, Orrin Klopper, CEO of Netsurit, joins us to talk about his company’s unique approach to creating a people-centric culture that ensures employees and clients are engaged, happy and productive. Their Dreams Program helps team members identify their top 10 personal and professional goals each year – and helps to turn them into a reality. We discuss what a ‘Dream Book’ is, and Orrin shares how this concept changed, not only his business, but his life as well.Other topics discussed in this episode include:The inspiration behind Netsurit’s driving force - supporting the dreams of the doersWhy good leaders need to be good coaches and know what their teams aspirations areThe importance of aligning your cultures when going through mergers and acquisitionsWhy it is critical to make connecting (in-person or virtually) a priority for your teams How the authenticity of your culture improves your customer experience Hosted on Acast. See acast.com/privacy for more information.