Ep 55: The Legendary Onboarding Engine

In this Swoz monthly webinar excerpt, Matt covers one of the most neglected processes when it comes to making a legendary brand: Onboarding. We pour enormous energy into recruiting and retention, but the middle part (everything between "yes" and day one) is often an afterthought. A clunky onboarding process confirms the new hire's worst fear: that what they were sold and what they're walking into aren't the same thing. Today's episode walks through 5 areas that turn onboarding from an accidental process into an intentional one: creating urgency after the hire, reducing friction before day one, building clarity with a 30/60/90 day structure, celebrating early wins, and making real human connections that stick. Your newest employees can be your best recruiters -- if you give them something worth talking about. ---------- Sign up for our newsletter: https://swozconsulting.com/about/the-newsletter/ Find more info on how we are building legendary brands at: www.SwozConsulting.com Hosted on Ausha. See ausha.co/privacy-policy for more information.