EPISODE · Jun 1, 2023 · 25 MIN
Ep. 59: How to Get Your Clients to Rebook
from Salon Goals
https://www.instagram.com/laurenlappin_In this week's episode Lauren discusses the importance of getting your Clients to rebook, and what to focus on so this happens at the highest level.Client focussed communication, cleanliness and comfort is the key to the Client Experience and the foundation of getting your Clients to rebook."Your Team needs to be able to nail every touchpoint with the Client to keep your rebooking rate high". ~ Lauren Lappin. Good vs Bad Customer Service - how many people might a Client tell? https://www.linkedin.com/pulse/20130604134550-284615-15-statistics-that-should-change-the-business-world-but-haven-t/Allure's Instagram: https://www.instagram.com/allure_lashbeautybarEverything Lauren Lappin: https://www.laurenlappin.com.au....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group.....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
Embed this episode
Ready to play
Ep. 59: How to Get Your Clients to Rebook
No transcript for this episode yet
Similar Episodes
No similar episodes found.