Ep: 62 - Resilience and Teamwork in Family Business

In this I dive deep into what it’s really like to run multiple businesses alongside family—and not just any family, but one that’s weathered the storms together for over 62 years! I sit down with Tom, Shirley, and Kim to uncover the biggest challenges they’ve ever faced as a couple in business, including stories of setbacks that almost cost them everything and how sticking together (and staying honest) got them through. We also explore how listening to customer feedback—both the tough critiques and the glowing celebration alerts—has helped us grow, improve our service, and keep our team motivated. If you’ve ever wondered how to turn adversity into lasting success or what simple practices create an unbeatable family business culture, you’ll find real-world wisdom packed into every story. I also share why embracing both positive and negative reviews has changed the course of our operations, and how celebrating every win keeps us inspired day to day. Tune in for honest insights, practical advice, and plenty of inspiration from a family that’s still thriving—and don’t forget, I’d love to hear your business journey!  Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected].  Make sure to check out our website to learn more!