PODCAST · business
Mixing Family and Business Podcast
by Brian, Tom Hahn - Kim Chapman
Starting a family business can be both a blessing and a challenge. Over the years, my family and I have experienced incredible highs and inevitable lows, learning invaluable lessons along the way. As we embark on our podcast journey, we aim to share our insights, experiences, and tips on mixing family and business.
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Ep: 87 - Reinventing Ourselves
We are going to be take a little break so we can figure out how to reinvent the podcast. Keep an eye out for when we come back.
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Ep: 86 - What Experience Teaches That Time Alone Cannot
Ever wondered if you truly have years of experience or if you’ve just lived the same year over and over again? In this episode of Mixing Family and Business, I dig into that question alongside Shirley, Tom, and Kim. We explore the real value of experience versus time, sharing stories from our own businesses about how lessons learned only come from actually doing the work. From catching huge mistakes because of past experience to learning the importance of prioritizing our energy, we reveal what it means to keep growing in a changing world. There’s also a candid look at what we had to unlearn on our entrepreneurial journeys, letting go of “doing it all ourselves,” embracing new technology, and trusting systems to scale our businesses. If you’ve ever felt stuck, you’ll find encouragement and practical tips on how to get unstuck and see things with fresh eyes. Tune in for some real talk, laughs, and actionable wisdom that will help you run multiple businesses and still enjoy life outside of work! See you next episode. Stay driven and keep changing! Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 85 - From Startup Chaos to Exit Plans
Ever wonder what it really takes to run multiple businesses while keeping your family life intact? In this episode, I’m joined by Kim, Tom, and Shirley as we get real about the pressures all business owners face, no matter their age or experience! We talk honestly about the stress points that have stayed the same over the decades, from “I have to do it all myself” to the challenge of understanding cash flow and navigating mountains of paperwork. You’ll hear our stories about starting out with young kids, finding balance, and the importance of preparing for the unexpected. As my guests and I share our experiences, we dive into the evolution of business ownership as life changes, how delegating tasks is essential, why building trust matters, and how to prepare for passing your business to the next generation. Whether you’re just getting started or thinking about your exit strategy, you’ll get practical advice and relatable stories that can help you mix family and business without losing your sanity. Tune in and let’s figure out what it really takes, together! Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 84 - Why People Skills Trump Technical Skills in Business Success
In this episode we to break down what really matters when running multiple businesses, and it’s not your title. We share memorable stories from our early years: facing tough banks, balancing time with our kids, and learning the hard way why being a good listener is a superpower. The conversation gets real about why teaching technical tasks is so much easier than helping someone grow strong people skills, and what reliability truly means in a team (spoiler: it’s priceless). You’ll hear firsthand how genuine leadership develops through trust, consistency, and showing up for your people day after day, not just by climbing the org chart. I even share how informal leaders can quietly run the show behind the scenes, and why “just call me goddess” nearly became Kim’s official title! If you want to sharpen the skills that actually drive your business forward, this episode is packed with the kinds of insights I wish I’d learned sooner. Tune in and get ready to transform how you lead, grow, and connect with your team! Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 83 - Life Lessons Learned Late in Family and Business Leadership
In this episode, I dive deep into the realities of running multiple businesses with my family. We share the lessons that caught us off guard, like discovering the importance of formal leadership after decades on the job, and the eye-opening impact of revamping our cash flow thanks to the "Profit First" approach. We talk about adapting to new roles, learning what real respect looks like across generations, and figuring out where the line is between helpful guidance and meddling when the family business changes hands. I also open up about the challenge and value of keeping availability at the forefront, even when authority shifts. You’ll hear our candid stories about buying businesses, dealing with previous owners, and how transitions in business don’t always need to be abrupt. Whether you’re managing a family business or just curious about how we keep things running smoothly, you’ll find insights, laughs, and plenty of practical takeaways in this episode. Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 82 - What No One Tells You About Succession in Family and Multiple Businesses
Ready to discover what really happens when you transition from running a family business to truly owning it? We dig into the moments no one talks about, the emotional shift, the struggles with cash flow, underestimating just how much your role (and your responsibilities) change, and what it’s like to realize you can’t go to the "old owners" for backup anymore. Whether you’re thinking about succession, preparing to buy a business, or deep in the process yourself, you’ll hear honest reflections on what we learned, what surprised us, and how long it really took for ownership to “sink in.” We also talk candidly about hiring mistakes, building confidence through big decisions, and the unexpected challenges that tested us as owners. I hope our story helps you prepare for your own entrepreneurial leap, and maybe gives you the courage to embrace the chaos that comes with real ownership. Thanks for listening to the Mixing Family and Business Podcast, let’s dive in. Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 81 - Working Together and Stepping Back: Family Roles in Business Transitions
Ready to discover what it really takes to run multiple businesses with your family? In this episode we share unfiltered stories about the true meaning of a "long day" in our family businesses, from sunrise starts and midnight finishes to juggling side hustles alongside our main operations. You'll hear how our routines evolved across generations and the key lessons we picked up along the way about prioritizing, letting go, and building something that lasts. We also break down the process of handing off leadership and responsibility, exploring both the intentional strategies and the accidental moments that shaped our transition. From letting the next generation step up with a safety net, to sharing the importance of transparency, exposure, and knowing when to step back, you'll get actionable insights into developing your family’s next leaders. Whether you’re looking to prepare your business for the future, or simply curious about the dynamics of a family-run operation, this episode will give you plenty to think about as you build your own legacy. Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 80 - Lessons in Succession: Preparing the Next Generation for Family Business Leadership
Ready to take a look behind the curtain at what it really takes to mix family and business? In this episode we talk about unforgettable coworkers, the challenges and rewards of running multiple businesses, and how we prepared the next generation for leadership. We discuss the early days, lessons learned from mentors who shaped us, and why giving your family exposure to the business, without forcing them to follow in your footsteps, matters so much for long-term success. You’ll hear our stories about hands-on learning, the importance of industry events, bringing people into decision-making, and the role of allowing mistakes in true growth. If you’re thinking about succession planning, developing new leaders, or figuring out how to balance family dynamics with business needs, this episode offers practical advice you can apply right away. Tune in for actionable insights from my own experience and find out how to set up the next generation for both confidence and success. Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 79 - How Our Decision Making Has Changed Over the Decades
Ever wondered what it really takes to make big decisions in family business, sometimes with zero information at all? In this week’s episode, I sit down with Kim, Shirley, and Tom to unpack our most memorable leap-of-faith moments, from choosing the site of our highest-volume Dairy Queen practically on a whim, to starting careers and buying motorhomes with little more than gut feeling and determination. I’ll share how those snap decisions led to unexpected (and sometimes wild) successes, plus how my own approach to decision-making has evolved over decades of business ownership and leadership. Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 78 - Hard Lessons From Deals We Didn’t Do
Ever wondered what it really takes to run multiple businesses with your family? In this episode, I sit down with Kim, Shirley, and Tom to get raw and honest about the disagreements we’ve had, the times we realized someone else was right, and all those “almost” moments, the partnerships and businesses we nearly started (but didn’t). From scrutinizing P&Ls to dodging disaster (like that Dairy Queen with the flooded basement), we revisit our experiences and share what we learned from the opportunities we passed on, as well as the ones that made us stronger. If you’re curious about how to mix family dynamics with business decisions, handle near-misses, and make smart moves for growth, you’ll find plenty of practical lessons and a few laughs in this episode. Tune in for some real talk about building, buying, and sometimes bravely walking away. See you next episode let’s keep learning and growing together! Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 77 - Do Family Businesses Mean Drama or Success?
On this episode of Mixing Family and Business, I’m joined by Tom, Kim, and Shirley as we bring you right back to those unforgettable moments from the distinct stench of rotten potatoes to the surprisingly powerful nostalgia of an old grocery store. We kick things off with laughs and memories, but quickly dive deep into how those experiences shaped our approach to business and family alike. I open up about the real myths and challenges of running a family business debunking the drama, talking about what kids do (or don’t) get handed, and digging into what truly makes a family company scalable. Together, we share how the personality and drive of each family member impacts the entire business, why teamwork trumps entitlement, and why success comes down to clear values and honest work. If you’re ready for honest stories, big laughs, and actionable advice, hit play and let’s clear the air smells and all about what it really takes to thrive as a family in business. Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 76 - First Jobs, Early Homes, and How Inflation Changed Our Lives
In this episode, we dive deep into what it really takes to run multiple businesses in a changing world. From the first skills that sparked their confidence, to memorable stories around ice cream scoops and grocery store routines, you’ll get the inside scoop (pun intended!) on how this family built, grew, and adapted their systems for success. You’ll hear us break down the cost of houses from the 60s to the 80s, and today, compare incomes, payments, and the impact of inflation on making big decisions. Get ready for a fun look at gas wars, candy bar prices, bread, and how those dollars stretched across generations. Discover why adaptability, day-to-day routines, and a bit of grit make all the difference in business and family alike. Plus, learn firsthand how the lessons from small successes (like perfecting that ice cream scoop) shape the approach to bigger triumphs. Whether you’re curious about business, family, or how much a loaf of bread used to cost, this episode is packed with wisdom, laughs, and the kind of advice you can only get from those who’ve lived it. Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 75 - Timeless Business Tools and Tech: From Cash Registers to AI-Driven Kitchens
On this week’s episode of Mixing Family and Business Podcast we chat about the old-school business habits and tools we just can’t quit, stuff like paper notebooks, showing up on time, and honestly, cash registers still do the job! There’s something about jotting down a list with pen and paper that keeps my day on track, even with all the tech out there. You’ll hear some funny throwbacks and real talk on why some habits just work, no matter how many gadgets hit the market. We also dive into the tech we didn’t trust at first but now can’t imagine living without, yep, I’m looking at you, QuickBooks and email portals. Plus, there’s a little advice for anyone who feels overwhelmed with all the new tools: just pick one or two and get comfortable, you don’t need to be a tech wizard overnight. I even share one of my “magic moments,” like printing a doc from my couch straight to the Dairy Queen office, seriously, how cool is that? So if you want practical tips, some relatable laughs, and a look at how business is changing (but still kinda the same), hit play and join the conversation with us! Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 74 - The Power of Time Off
In this episode, I’m taking you behind the scenes from the jobs I dreaded in the early days to the moments that made it all worthwhile. Whether it’s cleaning bathrooms, facing shelves, or wrestling with pop nozzles, we all have our “I can’t wait to hand this off!” stories. But business isn’t just about hard work; it’s about building memories, too. I talk with Shirley, Kim, and Tom about the creative ways we found time for vacations, hobbies, and spontaneous adventures. From snowmobile trips and boating at sunset to day-trips to Chicago and bargain-hunting in Tijuana, we managed to build traditions that kept us close and recharged for the journey ahead. We prove that you don't have to wait for the “perfect time” to have fun you just make it happen, even when business feels all-consuming. If you’re walking that fine line between family and entrepreneurship, don’t forget: fun matters. I share why taking time off isn’t just a luxury, but a survival skill, one that keeps you, your team, and your family happy for the long haul. Hit play and let’s dive into the real-life stories and wisdom that will help you blend business success with a life you love. Let’s make sure we enjoy the ride together! Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 73 - How Work and Customer Expectations Have Changed From the 1950s to Today
Ever wonder what it was really like to run a business back in the ’50s and ’60s and what’s actually changed (and stayed the same) today? In this week’s episode of Mixing Family and Business, I’m taking you behind the curtain with my amazing guests Tom, Shirley, and Shirley as we compare everything from unloading trucks by hand to customers actually enjoying a good visit in the checkout line. From the days when you knew every customer (and their favorite brand of smokes!) to today’s DoorDash deliveries and credit card expectations. I share stories straight from our family businesses, digging into how physical work has shifted (hello, 100-pound sacks of potatoes!), how technology has changed behind the scenes, and why customer loyalty used to mean walking your groceries out to a neighbor’s car. We talk honestly about the rise in customer expectations, how self-checkout and convenience have taken center stage, and why people still crave a real connection even if it happens more in the “slow lane” these days. If you love real talk, practical advice, and the behind-the-scenes of juggling businesses and family life, this episode’s for you. Hit play and let’s keep building, learning, and connecting together! Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 72 - Mistakes We Made in People Management
In this episode I sit down with Shirley, Tom, and Kim to reminisce about the hands-on processes we used to do, from handwritten ledgers to managing schedules with pen and paper. Trust me, some of these will shock you! I’m sharing our real-world lessons in hiring, firing, and promoting and why putting the right person in the right seat (not just the most experienced one) changed everything for us. You’ll hear how making (and learning from) mistakes made us better leaders. Find out why we don’t rush into a new policy over one complaint, and how listening (a lot) turns small changes into big wins. Managing people isn’t easy, but I’ll break down the shifts in my leadership style, from being the “because I said so” manager to someone who values input (and yes, sometimes needs a reminder to stay calm). Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 71 - Learning Curves: Skills We Had to Teach Ourselves
Ready to crush the family business game? Hear how Shirley, Tim, Tom, and Kim share the real stories behind running multiple businesses across generations, from hayfields and grocery stores to fast-changing tech and POS systems. We dive into: • Childhood lessons that shaped powerhouse work ethics 💪 • The wild evolution of learning, from handwritten ledgers to instant YouTube tutorials 📚 • How to survive (and thrive!) when change comes at you faster than ever • The best advice for younger business owners feeling overwhelmed (hint: just jump in—and don’t let worry steal your energy!) Tune in and get ready to level up your business…and maybe laugh at a vacuum cleaner chase story or two. See you next episode, keep mixing family, business, and a whole lot of grit! Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 70 - What we Learned from our Employees
What can YOU learn from your team? Join me, as I sit down with Joe Moy, Kim, and Shirley to explore the real-life wisdom that employees of all ages bring to the workplace. We’re sharing stories of energy boosts, from morning routines to heavy metal, sunshine to quality time and talking about those surprising “aha” moments when younger team members introduced us to game-changing ideas like using cell phones and YouTube to solve problems in seconds. Ready to unlock the power of listening and tap into the innovations happening right inside your own team? Discover how simple conversations can spark trust, culture, fun, and fresh ideas that make your business better. Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 69 - What Surprised Us Most About Running a Family Business
Ever wondered what truly happens behind the scenes when you mix family and business? In this episode, I sit down with Shirley and Tom to share the real-life moments that have shaped our journey across multiple businesses. From heartwarming stories about customer kindness, like someone snapping a pre-internet photo of a decorated cake so special it had to be displayed in the store, to the surprising ways people stepped up with trust and support during tough transitions, we get honest about the unpredictable rewards that keep us going. There's something powerful about those unexpected gestures, and they remind me why I love what we do. But it's not all butterflies and grocery store celebrations, running a family business means tackling challenges head-on, from learning to manage stubborn personalities to bouncing back after failed ventures. In this episode, I open up about the lessons I've learned: why taking breaks is non-negotiable, how a little stubborn positivity goes a long way, and what it really means to lead (hint: it’s not just telling people what to do). Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 68 - Teaching Kids Responsibility Through Business
In this episode of Mixing Family and Business, I sit down with Tom, Shirley, and Kim to dig into the real heart of what it takes to run multiple businesses as a family. We share the lessons we learned watching our parents work, whether it was growing up on the farm, keeping the grocery store afloat, or pitching in at Dairy Queen. Along the way, we talk about how those early days instilled a powerful work ethic and shaped our approach to raising the next generation. You’ll hear honest stories about chores, responsibilities, and the everyday realities that built our values from the ground up. I also get practical with advice for families who want to involve their kids in the business, including how to set clear expectations, pay fairly, and lay the groundwork for lifelong financial habits. We even discuss a strategy I wish I’d known sooner: paying your kids through the business in ways that truly benefit them for years to come! If you’re an entrepreneur or a parent looking to mix business with family, this episode offers stories, actionable tips, and ways to create lasting success, for both your business and your children. Tune in now and let’s keep building together! Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 67 - The Best and Worst Advice We Ever Got
Ever wonder if I really did walk uphill both ways to school? Or how my family managed to squeeze a dozen kids into a single car before anyone even thought about seatbelts? Join me, Brian Hahn, on this week’s episode of Mixing Family and Business, as we unwrap stories from our childhoods and the real-world advice that’s shaped our journey running multiple businesses together. Tune in as I swap memories with Shirley and Kim about getting to school in the 1940s and ’50s—bicycles, jam-packed school buses, and those legendary farm-country carpools. Spoiler alert: Iowa really is that flat! Then, we turn from nostalgia to the power of advice, what’s worth acting on, what you can leave behind, and the honest truth about the lessons that stuck (including the ones I ignored at my own risk). I’ll share the best business wisdom I ever got, the worst, and how I’ve learned to filter advice from trusted friends, family, and experts alike. Hit play and take the ride with us! Whether you’re running a family business, starting a new venture, or just curious about how life lessons shape leadership, you’ll find something here for you. Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 66 - First Big Purchases
Ever wish you could go back and give your younger self some straight-shooting business advice? We get brutally honest about what we’d do differently, from investing smarter to making sure we actually love the businesses we’re in. Hear firsthand why doing your research, working in the industry before going all-in, and writing a no-nonsense business plan changes everything. No more jumping in blind, learn how careful groundwork sets you up for long-term success. Thinking about investing in a franchise, expanding, or just figuring out what equipment is worth every penny? I walk you through our very real decisions, share the wins, the “uh-ohs,” and the times when we just had to trust our gut. We talk through the rewards and the headaches. How sometimes even after all your prep, sleepless nights happen, and surprises (like parking lot sinkholes!) can shake things up. Spoiler: you CAN make it through. Whether you’re running a side gig or wrangling seven locations, my goal is to help you make confident decisions with your business, your money, and your family. Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 65 - What we Learned from Competitors
Mixing family and business isn’t for the faint of heart but you don’t have to do it alone! Join us on this week’s episode of the Mixing Family and Business Podcast where you'll hear firsthand stories about the toughest business conversations we’ve ever had, from the heartbreak of closing stores to the breakthrough moments that unlocked new growth and why honest, proactive communication is at the center of it all. Learn the art of “borrowing” (and sometimes avoiding) ideas from competitors! We share our favorite examples of learning from others in the industry — and even how a single clever trick (like cutting through a brick counter for table service!) can change your business forever. Discover why you should welcome competition, constantly keep your eyes open for inspiration outside your field, and never stop tweaking and improving — even if that means letting go of old habits or clearing out inventory that just won’t move. Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 64 - Cash vs Card-How Money Handling Has Changed in Business
Ever wondered how your business could reshape your family forever? Join me on this episode of the Mixing Family and Business Podcast, as I sit down with Kim, Shirley, and Tom to unpack the real impact of building and running multiple businesses with your family alongside you. You’ll hear our honest stories—when the “ownership moment” really hit, how a cabin, boat, or even a move changed our perspective, and why sometimes the biggest changes take years to feel. From cash drawers and personal checks to modern credit cards and digital payments, we share how money handling in business evolved across the decades—and why today, we’re all #TeamCreditCard. Whether you’ve already gone digital or are thinking about ditching cash, this episode is packed with candid insights, lessons learned (sometimes the hard way), and tips to streamline and safeguard your family business. Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 63 - Taking the Leap
Are you thinking about taking your business from one location to many? You won’t want to miss this episode! This week on the Making Family and Business Podcast, I sit down with Kim, Shirley, and Tom to unpack the real ups and downs of what it’s like to scale a family business. We dive deep into the moments that seemed “crazy” at the time—from buying our first car wash to jumping into Dairy Queens just two weeks apart—and why those risks paid off better than we ever expected. I share what it was really like to start my first video rental business back in the VHS days, while Kim, Shirley, and Tom open up about the joys and growing pains of managing more locations, letting go of hands-on control, and why building the right systems and accountability made all the difference. Along the way, we laugh about things like switching soda brands every four years and remember the lessons learned from a few ventures that didn’t go so well. If you’ve ever wondered when it’s right to expand, how to make sure you don’t lose track of what matters, or just want real talk about family, teamwork, mistakes, and what it takes to succeed, this episode has it all. Tune in for advice I wish I had when we started, and stay for the stories that made us who we are. Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 62 - Resilience and Teamwork in Family Business
In this I dive deep into what it’s really like to run multiple businesses alongside family—and not just any family, but one that’s weathered the storms together for over 62 years! I sit down with Tom, Shirley, and Kim to uncover the biggest challenges they’ve ever faced as a couple in business, including stories of setbacks that almost cost them everything and how sticking together (and staying honest) got them through. We also explore how listening to customer feedback—both the tough critiques and the glowing celebration alerts—has helped us grow, improve our service, and keep our team motivated. If you’ve ever wondered how to turn adversity into lasting success or what simple practices create an unbeatable family business culture, you’ll find real-world wisdom packed into every story. I also share why embracing both positive and negative reviews has changed the course of our operations, and how celebrating every win keeps us inspired day to day. Tune in for honest insights, practical advice, and plenty of inspiration from a family that’s still thriving—and don’t forget, I’d love to hear your business journey! Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 61 - Trusting Your Gut Versus Data
Ever wondered how to balance gut instinct with hard data in business—and still sleep at night? In this episode, I sit down with Shirley, Kim, and Tom to share stories of our very first cars and what those memories taught us about risk, reward, and decision-making in both life and business. We open up about the moments when trusting our gut paid off, and the times we had to learn the hard way. You’ll hear how decades of experience—plus a bit of trial and error—helped us build the confidence to make choices that the numbers couldn’t always justify, and why sometimes the best research is trusting the people who know their community inside and out. I talk candidly about the pressures of starting new ventures, knowing when to make the leap, and why being able to sleep at night is the truest test of a good business decision. Whether you’re launching your first business, growing an existing one, or just trying to keep family and work in harmony, there’s wisdom, laughter, and plenty of lessons in this episode. Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 60 - Navigating Unexpected Disasters and Successes
Ever wonder what it truly takes to juggle multiple businesses, especially when family is involved? In this episode of the Mixing Family and Business Podcast, we kick things off by sharing those memorable moments when we felt we had “made it”—from the excitement of buying a first brand-new car without worrying about the price tag, to the quiet pride of paying every bill on time, to the fulfillment found in family milestones that mean more than any business win. But it’s not all smooth sailing. We dive into some of the greatest challenges we’ve faced—ice storms, extended power outages, and sudden market shifts—and talk about how staying flexible, thinking on your feet, and leaning on your team can turn disaster into opportunity. Whether you’re looking to build your own business legacy, navigate unpredictable obstacles, or just want a real look behind the curtain of family entrepreneurship, this episode is for you. Tune in to discover practical wisdom, stories from the trenches, and advice on resilience that will inspire you to embrace the journey. See you in the next episode—family, business, and all. Keep mixing and keep thriving! Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 59 - How Unique Promotions Made Our Family Stores Stand Out and Succeed
Are you looking for real stories of what it actually takes to run and promote a family business? In this episode we dive deep into the wild world of business promotions—sharing everything from our earliest jobs (and surprising pay rates!) to the creative ways we’ve brought customers through the doors over the years. I talk about the legendary car giveaways and the chaos of selling 10,000 Dilly Bars in just six hours, as well as the tent sales, coupon comebacks, and “ham sandwiches for a dime” that kept everyone buzzing. We open up about the promos that really worked, the ones that fell flat, and why sometimes revamping an old idea is just what your business needs. If you’re ever stumped about how to market your business or where to put your energy, I share insights about tracking results, watching your budget, and planning for that all-important residual effect. Join me for business lessons, a few laughs, and tips you can actually use to make your next family business promotion a true winner. Don’t forget to like, subscribe, and reach out with your own favorite ideas. Let’s keep mixing family and business—see you in the next episode! Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 58 - Defining Roles
On this episode of the Dixon Family and Business podcast, we took a nostalgic journey into the foods and kitchen traditions of our childhood—long before juice boxes and Lunchables were ever a thing. I loved hearing Shirley and Beth reminisce about life on the farm, from homemade bread and bacon fried in lard to that weekly tradition of oven-baked beans and Oscar Mayer hot dogs. We talked about all the handmade meals, the lard-fried eggs, and how treats like candy bars and potato chips were rare but deeply savored. For many of us, it was a time of pure, homegrown flavors—there were no store-bought short-cuts, just whatever came fresh from the garden or was carefully preserved in the cellar. But our conversation wasn’t just food-focused. We shifted gears to talk about the roles we play—both in the family and in the business, and why clearly defining responsibilities is so important. We shared personal stories about confusion, resentment, and the surprising challenges that come up when job descriptions are fuzzy (especially when you work with those you eat family dinners with). It was honest, practical, and at times, pretty funny—especially when we shared the realities of switching roles, growing as a team, and sometimes just surviving the learning curve. If you’re thinking about defining roles in your own business or family venture, you’ll find plenty of real-world insight (and a little humor) in this episode! Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 57 - Values in our Business
On this episode I’m joined by Kim, Tom, and Joe Moy for a warm, nostalgic conversation about what it really takes to run multiple businesses as a family. We start off by sharing vivid childhood memories of Christmases before age twelve, touching on everything from decorating the house with lights, favorite meals (think ham, turkey, duck, and goose!), lively gift exchanges, and annual traditions like singing around the piano and the “kids’ table” rite of passage. Then to a candid discussion on how values and personal principles have shaped not only our family life but also how we run our businesses. Kim reflects on the importance of making decisions that align with our mission statement—that we want our places to be where people want to work, eat, and shop. We also tackle how to pass down values, whether within family or to new team members and why walking the talk is essential. If you’re looking for stories about family, tradition, and leadership wisdom—all tied together by years of shared experience—this episode delivers plenty. Thanks for tuning in, don’t forget to like and subscribe so you never miss an episode, and we’ll see you next week! Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 56 - The Art of the Pivot
In this episode we're back after a much-needed sabbatical, joined by Tom, Beth, Shirley, and Kim for a heartfelt and honest conversation about what it really takes to mix family and business. We kick things off by sharing our most vivid childhood Thanksgiving memories, from big family suppers around fancy tablecloths and homemade pumpkin pie, to kitchen mishaps that still make us laugh today. But it’s not just nostalgia. We dig deep into the real-life ups and downs of running multiple businesses over decades. I open up about the crucial moments when we had to pivot, whether it was facing sudden drops in traffic, reimagining our offerings to fit changing customer demands, or the tough calls to close up shop when things just weren’t working. We talk honestly about reading the signs that it’s time to change course, how to build resilient teams, and what it’s like to adapt again and again sometimes with excitement, sometimes with pure grit. If you’re navigating the chaos of entrepreneurship (especially if you’re doing it with family), this conversation brings both wisdom and a big dose of real life. Tune in for true stories, practical advice, and a little bit of family flavor in every moment. Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 55 - Labor Day Traditions, Cash Flow Tricks, and Weathering Financial Storms in Business
In this episode of the Mixing Family and Business podcast, I, alongside Shirley, Tom, and Kim, take you behind the scenes—sharing REAL stories from our journey growing and sustaining family businesses. Hear candid memories: how our families marked Labor Day (or didn’t!), with everything from small-town celebrations in McCausland, Iowa to quiet days spent prepping for back-to-school. Then, buckle up as we dive into some of the toughest business challenges we’ve weathered: the ‘80s interest rate spikes, the 2008 financial crisis, and the wild ride of COVID-19. We reveal the mindset shifts, vendor negotiations, and tough decisions that kept us afloat and thriving—plus some clever, old-school tricks when cash flow got tight. Learn how communication, adaptability, and creative problem-solving can help you steer your business through uncertainty—no matter how big the obstacles. Tune in for real talk, some good laughs, and practical advice on bridging generations in your business and family. Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected].
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Ep: 54 - Birthday Traditions and Customer Service Fiascos
In this episode of the Mixing Family and Business Podcast, I’m joining Kim, Shirley, and Tom as we head way back into childhood memories. We swap stories about our favorite birthday meals (spoiler: homemade noodles, chicken, and a legendary lemon cake), those classic small-town surprises, and the simple joys of old bikes and “sloppy” chocolate cupcakes at school. I open up about what birthdays were like when you shared them with Christmas (and siblings!), and why sometimes, birthdays just meant new jeans or a flannel shirt—and that was enough. But business lessons are never far away. We get real about the toughest customer service moments we’ve faced—like the time an ice cream cake ended up flying, or when a “brown swagger” mix-up at the meat counter left us both laughing and learning. I share the hard-won wisdom of listening, keeping your cool, and knowing when to have a memory like a goldfish (shoutout to Ted Lasso for that one!). If you’ve ever found yourself dealing with difficult customers, juggling family dynamics in your business, or just wanted a reminder that even the pros make mistakes (and survive to tell the tale!), you’ll relate to every minute. Tune in for real talk, some good laughs, and practical advice on bridging generations in your business and family. Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected].
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Ep: 53 - We Work With 20-Year-Olds: What We’ve Learned From Hiring Gen Z
We down with Kim, Tom, and Shirley to swap stories about Fourth of July traditions on the Iowa farm, grandma’s fried chicken, backyard fireworks, and big family gatherings. Then, we dive into the realities of working with Gen Z: what motivates them, what challenges come with managing them, and why things like technology and social skills are shifting the workplace in new directions. Tune in for real talk, some good laughs, and practical advice on bridging generations in your business and family. Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 52 - Are We Still Local? How Our Small Business Has Evolved in a Big Business World
Join me as I sit down with Kim, Tom, and Shirley to look back at how our family's small businesses grew while staying true to our local roots. We share stories from our early days, how Father's Day wasn’t always a big deal, and the changes that come with going from knowing every customer to running stores across several towns. If you want a real look at balancing growth with community connection, this episode’s for you. We also discuss the challenges of keeping that personal touch as we expand, how we rely on local managers, and the importance of adapting systems to keep our team and customers connected. Whether you're just starting out or growing fast, you’ll find insights you can use on your own journey. See you next time on Mixing Family and Business. Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 51 - From Charcoal Grills to AI: How Technology Changed Our Family Businesses
Join host Brian Hahn on this episode of Mixing Family and Business as we look back at childhood Memorial Day traditions and explore how technology has transformed family businesses—from the days of charcoal grills and party-line phones to QuickBooks, scanners, and AI. You’ll hear real stories and practical advice on staying open to change, the challenges and rewards of adapting to new tech, and the importance of listening to the next generation. Whether you’re running a business or just want a dose of nostalgia and inspiration, tune in for timeless lessons and a look at what’s next. Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 50 - Holiday Hustle: What It’s Like to Run a Business Through Christmas, Summer, and Every Busy Season
On this week’s episode, I’m diving into what it truly takes to keep family and business running smoothly during the holidays. Joined by Tom, Shirley, Kim, and Don, we reminisce about the old days—when Mother’s Day gifts were handmade at school, holiday meals brought everyone together, and family traditions had to bend around the relentless schedule of running grocery stores and restaurants. It’s a candid look at the ways we learned to adapt—rearranging holiday celebrations, planning ahead, and learning that celebrating together doesn’t have to mean celebrating on the actual holiday. We also talk about the unique challenges and rewards of balancing business operations during the busiest times of the year. From handling last-minute Christmas rushes to relying on a strong team and flexible family expectations, we share stories and lessons learned that just might help you if you’re facing the same juggle. Tune in to hear how, even in the chaos, family can stay at the center, and how a little planning goes a long way toward making both business and family life work. Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 49 - Mom’s Rules: What Shirley Taught Us About Business (and Life)
On this episode of the Mixing Family and Business Podcast, I take you right to the heart of what it really means to blend the two, family and business, drawing from memories, wisdom, and a few laughs along the way. Joined by Shirley, Kim, Beth, and Don, we reminisce about our classic family Easter traditions from the 1940s and beyond, from sugary Easter baskets and church sunrise services to those one-of-a-kind candy hunts that only happen in a busy household. But the nostalgia is only part of it—this week, we dive deep into the “Mom’s Rules” that shaped not only our childhoods but the way we’ve run businesses together over decades. I share stories about starting new ventures, learning from my mom’s sharp instincts (and softer heart), and how we navigated everything from hiring employees who felt like family to working side-by-side as a team—even when it meant showing up five minutes early and staying late to get the job done. Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 48 - Unexpected Challenges and Lessons from Launching First Family Ventures
Are you ready to dive into the real stories behind running multiple businesses with your family? In this episode, I’m joined by Shirley, Tom, and Beth as we open up about what it truly takes to mix family and business—from our earliest holiday memories to the behind-the-scenes grit that launched our first ventures. You’ll hear about our journey starting everything from grocery stores and car washes to Dairy Queens and digital agencies, and the surprises, mistakes, and triumphs we encountered along the way. I share practical lessons on financing, adapting to unexpected changes, why your first sale matters more than endless planning, and how to keep your team (and family!) moving in the right direction. Whether you’re dreaming of launching your first company or taking your family business to the next level, this episode is packed with honest advice, funny stories, and the kind of wisdom you only get when you’ve lived it. Tune in now—I can’t wait to share what we’ve learned and help you turn your own business ambitions into reality. See you next episode—family, business, and all. Stay awesome! Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 47 - Running a Grocery Store in the Sixties, Eighties, and Beyond
Ready for a trip down memory lane? In this episode, I’m diving into the world of small-town grocery stores, reflecting on the wild days before credit cards and digital systems took over. Join as we swap stories with Joel Fenton, Jonathan Bannister, Tom, and the rest of the Mixing Family and Business crew. We’re talking about the chaos and charm of counterchecks, rolling “bad check” lists, cash-and-carry loyalty programs like Green Stamps, and the kind of hands-on business practices that kept entire communities connected. From meat-cutting in the back room to making store deliveries in person, hustling with VHS tape rentals, and balancing books the old-fashioned way, it’s a look at how ingenuity and trust built the backbone of our family business. If you’re curious about how things worked in the days before scanners and smartphones, or you just want a good laugh at the way we did things, you’ll love this episode. Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 46 - Decades of Family Business: Holiday Traditions and How Work Has Changed
On this week’s episode I take a nostalgic journey back through the decades with Kim, Tom, and Beth as we dig into the holidays, family traditions, and what business life used to look like. From epic Fourth of July fireworks and neighborhood water fights to big family Thanksgivings and Halloween adventures, we laugh about all the memories that shaped our childhoods. We also get into the nuts and bolts of old-school business—think Garvey marking guns, manual cash registers, counter checks, and hiring before the internet was a thing. I share what it was like to grow up surrounded by small-town businesses built on trust and handshakes, and how the evolution of technology and staffing changed the way we all worked together as a family. If you’re curious about the real stories behind bad checks, setting up the first credit card machines at Dairy Queen, or how family and business have always been intertwined for us, this episode is for you. Be sure to listen for plenty of laughs, some “I can’t believe we used to do that” moments, and a preview of even more behind-the-scenes stories coming in next week’s Part 2! Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 45 - Resilience and Reinvention After Business Setbacks
Ever wondered what it’s really like to run multiple businesses with your family—and survive the messy parts? In this episode, I open up with Tom, Shirley, and Kim about what happens when great ideas don’t quite hit the mark. We share our honest stories about businesses that fizzled, the lessons we learned from ventures that were just a little too early (or too late), and the importance of knowing when to quit and when to push through. From losing money in the mall to epic grocery store experiments, we dig deep into how setbacks have shaped our successes, the value of resilience, and why it’s ok to start over—sometimes more than once. If you’re facing tough business decisions or wondering if you’re the only one who’s had to regroup after a flop, this episode is for you. Tune in for a hit of encouragement, a few laughs, and realistic wisdom for your own journey as an entrepreneur. Thanks for listening. Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 44 - Thriving Through Change Lessons on Adaptability in Family-Owned Enterprises
Ready to dive into the real-world chaos and rewards of mixing family and business? In this episode, I sit down with Tom, Shirley, and Kim for an honest, lighthearted look at how each of us differs from our parents—not just at home, but where it matters most: at work. We talk about the unexpected curveballs you face in a family business, and how adaptability is a skill you can’t afford to skip. From learning on the fly—like jumping from store manager to meat cutter in a single phone call—to stepping into leadership roles with zero preparation, we open up about what it really takes to succeed when everyone in the family wears more than one hat. You’ll hear our stories of moving to new towns, starting over, and relying on support networks both inside and outside the business. Whether you’re running your own operation, working with family, or just want to get inspired by real strategies for growth, you’ll pick up practical tips on staying flexible, thinking young, and keeping an open mind—lessons that get more valuable with every year (and every business). Hit play, get motivated, and remember: in family business, change isn’t just inevitable—it’s your secret weapon. If you’ve got questions or topics you want to hear more about, drop me a line at [email protected]. Thanks for listening, and stay awesome! Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 43 - What I Wish I Knew At 30
In this episode, I sit down with Shirley, Tom, and Kim for some honest, lighthearted stories about growing up in big families, sibling rivalries, and how childhood dynamics evolve into working relationships as adults. We open up about the lessons we’ve learned running multiple businesses together—what we wish we’d known at 30, the business mistakes we don’t regret, and why neither success nor struggle ever truly has a finish line. From Sunday family picnics to the importance of hiring smart, learning continuously, and embracing change, we dive deep into the realities and rewards of building both a family and business legacy. If you’re curious about how to balance it all, laugh at your missteps, and keep moving forward, this conversation is for you. As always, feel free to reach out at [email protected] or [email protected], and don’t forget to subscribe so you never miss an episode of Mixing Family and Business. Let’s keep growing together—family, business, and all. Stay ambitious! Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 42 - Shifts in Parental Relationships and Business Wisdom
In this week's episode of the Client Podcast, I'm delving deep into the intricate dance of mixing family and business. I sit down with Shirley, Kim, and Tom to explore how our relationships with parents evolve as we grow older. It's a journey that influences both personal life and business endeavors. Listen as Tom and Shirley share poignant memories, and Kim provides a modern take on balancing family dynamics with professional responsibilities. I also unravel the art of keeping teams engaged in diverse business environments. Discover the power of trust, delegation, and the genuine interest in team members that drive productivity and satisfaction. Kim and Tom offer practical strategies to craft a business culture where everyone thrives. Whether you're managing a family business or looking to harmonize personal and professional realms, this episode is packed with relatable stories and insights. Don’t forget to subscribe for more episodes that bridge the worlds of family and business. If this resonates with someone you know, share the knowledge! Let’s keep building a world where running a family business is both heartfelt and successful. Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 41 - How Childhood Games Teach Us About Business Challenges
In this episode of the Mixing Family and Business Podcast, I dive into the everyday challenges and triumphs of balancing different business ventures while maintaining a fulfilling personal life. Joined by my insightful guests, Shirley and Tom, we reminisce about the games we played in grade school, like Red Rover and kickball, and draw unexpected parallels to the strategies we employ in our businesses today. We discuss how prioritization, effective delegation, and innovative problem-solving can transform feelings of overwhelm into opportunities for growth. Through our conversation, I explore how essential it is to create a business culture that embraces adaptability and encourages teamwork. Whether you're just starting your entrepreneurial journey or seeking ways to refine your current practices, this episode offers valuable insights and strategies for achieving harmony between your work and home life. Join me and let's navigate the complexities of family and business together, uncovering ways to live a balanced and successful life. Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 40 - From Farming to Modern Business: A Family's Evolution
In this episode of the Mixing Family and Business Podcast we take you on a journey through the intricate balancing act of running multiple businesses while staying rooted in family values. Joined by our insightful guests Shirley, Tom, and Kim, we delve into their rich family stories, tracing their fathers' ventures from farming to grocery stores and beyond. These narratives set the stage for a deeper exploration of how we all strive to maintain equilibrium between resources, customer experiences, and profitability. We tackle the tough questions: How do we offer a five-star guest experience without stretching our budgets too thin? How do we grow top line sales while ensuring our bottom line stays healthy? These real-life challenges are part of the puzzle every business owner faces. Through open discussions, we exchange strategies on navigating these conflicting numbers and making imperative investment decisions that can make or break a business. Join us in this heartfelt and enlightening conversation as we share insights that aim to inspire and equip you with practical approaches to finding your business balance. Tune in and let's continue to grow together, with family at the forefront of our success. Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 39 - Balancing Business Investments with Memorable Customer Journeys
Welcome to another exciting episode of the Mixing Family & Business Podcast! I'm Brian, and today I'm thrilled to explore the delicate art of mixing family and business with our insightful guests Tom, Shirley, and Kim. We kick things off by sharing some enchanting tales from our childhoods, including gems like "Susan in the Rain" and the classic "Hardy Boys." These stories serve as a nostalgic backdrop as we delve into today's core discussion. In this episode, I take you on a journey to understand how we determine when to invest in new projects and enhance customer service within our businesses. Our guests share their invaluable experiences and industry insights on improving customer interactions and staying ahead of the curve. Together, we unravel the importance of providing memorable experiences for our customers and the strategic decisions required to keep a business thriving, from capital investments to boosting team performance. Join me for this insightful journey as we work towards elevating our business approach, ensuring every guest leaves with a smile. I can’t wait for you to hear the pearls of wisdom shared in this episode. So tune in, and let’s continue this journey of growth and inspiration together! Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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Ep: 38 - How Viral Trends and Social Media Shape Business Systems
I'm thrilled to invite you to this episode of the Client Podcast, where I welcome Shirley, Tom, and Kim to an engaging discussion on blending business systems with family dynamics. We kick things off by reminiscing about the first major news stories that left an impression on us, from the launch of Sputnik to the infamous Watergate scandal, and how these events shaped our perspectives over the years. In this episode, I delve into the importance of creating efficient systems within a business—all while recognizing when it's time to retire those that no longer serve us. It's all about finding that sweet spot where modern innovation meets traditional practices. Through thought-provoking conversations and real-world examples, we uncover the strategies that not only keep a business running smoothly but also strengthen family ties. Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected]. Make sure to check out our website to learn more!
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ABOUT THIS SHOW
Starting a family business can be both a blessing and a challenge. Over the years, my family and I have experienced incredible highs and inevitable lows, learning invaluable lessons along the way. As we embark on our podcast journey, we aim to share our insights, experiences, and tips on mixing family and business.
HOSTED BY
Brian, Tom Hahn - Kim Chapman
CATEGORIES
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