Ep.67 Scaling Smarter: Leveraging Outsourced Medical Billing with Peg Kinda

Show Notes:In this episode of Business Growth Spotlight, host Heidi Schalk speaks with Peg Kinda, founder of Reliable Billing, about the critical role of effective billing in the healthcare industry. Peg shares how she got started in medical billing and discusses the major challenges healthcare providers face when managing revenue cycles and claims. She explains how Reliable Billing helps improve cash flow, reduce claim denials, and support providers through a streamlined, outsourced solution.The conversation dives into the pros and cons of in-house billing versus outsourcing, the growing influence of AI in the medical billing space, and Peg’s vision for expanding her client base and scaling her business.Bio: Bio: Founder & CEO of Reliable Billing LLCPeg Kinda is the passionate and visionary founder of Reliable Billing LLC, a leading medical billing company that has made a significant impact in the healthcare sector since its inception in 2018. Under her expert guidance, the company has grown into a trusted name, specializing in Outpatient Mental Health, Substance Use Disorder, Chiropractic, Radiology, and many other specialties, while also providing comprehensive contracting, licensing, and credentialing services.With a strong academic foundation, Peg graduated cum laude with a Bachelor's degree in Marketing and Finance, followed by an MBA in Management from Southwest Minnesota State University. Her education laid the groundwork for her outstanding career in the billing industry, where she quickly became known for her ability to streamline operations and drive results. Peg’s journey began as a Clients Account Coordinator, and through hard work and dedication, she advanced to manage specialized collections projects in the Twin Cities. Her broad expertise in billing and collections, paired with her strategic consulting experience, helped shape the success of Reliable Billing LLC.A natural consultant, Peg’s focus has always been on helping startups and businesses grow and thrive, bringing innovative solutions to complex challenges. With her hands-on experience and deep understanding of the billing landscape, she has empowered numerous organizations to achieve operational efficiency and financial success.In addition to her business acumen, Peg is deeply committed to giving back to her community. Reliable Billing LLC is an active member of the Woodbury Chamber of Commerce and has received prestigious recognition from the Better Business Bureau for Ethics and Integrity, as well as from the Office of the Secretary of Defense as a Patriotic Employer.With over three decades of collective industry experience, Peg and her team at Reliable Billing LLC continue to set the standard for excellence in medical billing and credentialing, driven by a passion for service and a commitment to innovation.To connect with our guest, click on the links below:LinkedIn:  https://www.linkedin.com/in/peg-kinda-mba-1352a5106/ Facebook:  https://web.facebook.com/profile.php?id=100091763676606 Website: https://reliablebilling.org/  Connect with me:Spotlight to Scale: Spotlight to Scale BlueprintLinkedIn:   https://www.linkedin.com/in/heidischalkcoaching/