Ep 68 - Jared Haleck | A.I. In Auto Repair Shops and What You NEED to Know

Tekmetric transformed my shop. Plain and simple. Want that for yours? Touch HERETurnkey Marketing takes the stress of doing something I'm not good at off my plate. And gives it to someone who is. Click HERE for more.Send your service advisor to hands down the BEST service advisor training in the industry (even other coaching companies agree). It's Elite Worldwide's Masters Program. The next one is happening in Dallas Texas, September 10-12. Learn more HEREWhen I used the maintenance tool for the fist time with Detect Auto, my mind was blown. My advisors had the same reaction - and then SO MUCH MORE TIME. Learn more about Detect Auto and book a free demo now!Jared Haleck is the new Chief Product Officer at Tekmetric, and today he talks with Mike about the rapid innovation happening in automotive shop management technology. Jared shares his perspective on how AI tools can streamline service advisor-customer interactions, making it easier to gather, document, and translate repair information for technicians. The conversation also explores the future potential of AI in automating repair estimates and improving digital vehicle inspections—emphasizing that the biggest barrier to integrating these tools is just shop owners’ creativity.Timestamps:00:00 – Will Tekmetric take over the world??00:21 – Confessions of a Shop Owner Presented by Tekmetric01:13 – Speed Vegas recap: Racing exotics, leaderboard drama, and surprises05:15 – Jared Haleck’s background & first impressions of Tekmetric08:43 – What does a Chief Product Officer actually do? (And, yes, nerds are involved)10:39 – The AI revolution: Early adopters, ChatGPT, and what every shop should know13:04 – Practical AI: Intake conversations, tech translation, and smarter service writing16:25 – Summarization, speech-to-text, and eliminating “translation loss”20:03 – Why voice (and phone) is key to the next auto shop breakthrough25:33 – Wish list: AI-powered digital vehicle inspections & visual documentation32:30 – Word choices, loss aversion, and writing the story customers need34:44 – The real trick: Getting creative with AI prompts and trying new ideas36:12 – Gemini, Claude, or GPT: Which AI platform works best?39:54 – Where can shop owners get the most bang-for-their-buck with AI today?41:25 – Fast hacks: Using iPhone Notes for instant transcriptions42:29 – What’s next? The roadmap to automated estimate building44:32 – Why Tekmetric is leading the innovation race (and how to join)