Ep 76 - Coaching Call #14 | How to Survive Slow Days at the Shop

Tekmetric transformed my shop. Plain and simple. Want that for yours? Touch HERETurnkey Marketing takes the stress of doing something I'm not good at off my plate. And gives it to someone who is. Click HERE for more.Send your service advisor to hands down the BEST service advisor training in the industry (even other coaching companies agree). It's Elite Worldwide's Masters Program. The next one is happening in Dallas Texas, September 10-12. Learn more HEREWhen I used the maintenance tool for the fist time with Detect Auto, my mind was blown. My advisors had the same reaction - and then SO MUCH MORE TIME. Learn more about Detect Auto and book a free demo now!In this episode, Mike Allen and Matt Lofton talk about how weather disruptions impact sales at the shop. Matt says that's why it's important to divide yearly goals by 48 weeks instead of 52 to account for lost days. They also discuss employee compensation strategies for inclement weather, highlighting the need for clear PTO policies and communication plans. Timestamps:00:00 Ignite Event Exceeds Expectations05:31 "January's Weather Impacted Business"09:20 Weather Days and Compensation Policy11:31 "Creating Weather Policies for Business"13:49 "Challenges of Post-Storm Operations"19:08 Maximizing Car Count Strategies23:04 "Impact of Snow on Sales"26:11 "Commitment Over Convenience for Success"30:10 "Making Prepaid Offers Work"33:34 Reviving Maintenance Habits Strategically36:17 "Pre-Booking Boosts Service Sales"41:20 "Stressful Front Counter Reflections"44:56 "Pre-Booking Strategy for Success"45:54 Optimizing Slow Months Momentum