EP 83: Getting Real About Hospital Violence and What You Can Do

When it comes to workplace violence in healthcare, there are so many factors outside our control – but that doesn’t mean we’re powerless. In this episode, I sit down with Dr. Kelly Austin, Vice President of Hospital Workplace Violence at KLA Risk Consulting, to talk about the real, tangible ways healthcare leaders can reduce injuries and protect their teams. We unpack the biggest gaps in hospital workplace violence prevention – from under-involving frontline staff to one-size-fits-all training – and explore how leaders can make small, smart shifts to get big results. If you’ve ever wondered how to truly involve your employees, what effective training actually looks like, or how to spot and de-escalate agitation before it turns violent, this is the episode for you.