Ep: 84 - Why People Skills Trump Technical Skills in Business Success

In this episode we to break down what really matters when running multiple businesses, and it’s not your title. We share memorable stories from our early years: facing tough banks, balancing time with our kids, and learning the hard way why being a good listener is a superpower. The conversation gets real about why teaching technical tasks is so much easier than helping someone grow strong people skills, and what reliability truly means in a team (spoiler: it’s priceless). You’ll hear firsthand how genuine leadership develops through trust, consistency, and showing up for your people day after day, not just by climbing the org chart. I even share how informal leaders can quietly run the show behind the scenes, and why “just call me goddess” nearly became Kim’s official title! If you want to sharpen the skills that actually drive your business forward, this episode is packed with the kinds of insights I wish I’d learned sooner. Tune in and get ready to transform how you lead, grow, and connect with your team! Got a story to share or a question you'd like answered in a future episode? Email Brian at [email protected].  Make sure to check out our website to learn more!