EP 9: Creating a Culture of Positivity in Healthcare: Three Proven Strategies for Dealing with Conflict

Leaders need to listen more and talk less, especially when dealing with conflicts among their organization’s members. In this episode, Dr. Becky Hartley talks about strategies to deal effectively with conflict inside a healthcare organization. Becky shares her story of how early challenges in nursing prompted her to help create better healthcare cultures. She stresses the importance of asking for feedback and getting behind the other person’s eyeballs to better understand their motives. Moreover, she offers three powerful ways to enhance healthcare staff relationships, and dramatically decrease bullying and conflict among co-workers: self-reflection, mentorship, and finally, helping the team come up with accountability standards. To learn more about the right ways to deal with conflict within your organization, tune in to this episode with Becky Hartley! Click this link to the show notes, transcript, and resources: https://healthyworkforceinstitute.com/podcast-episodes/