Ep. 9 - Performance Management for Modern Healthcare Teams | Capability Corner

from Outcomes · host Ausmed

Performance reviews get a bad rap — and for good reason. They’re often rushed, compliance-driven, and disconnected from what really matters: people, capability, and growth. In this episode, Zoe, Michelle, and Karen are joined by Emma Piercy, Learning Innovations Lead at Ausmed, to explore why performance management often falls short in healthcare — and how it can be redesigned to work better for everyone involved. Together, they unpack the real reasons reviews get delayed or avoided, the damage that can do to culture and trust, and how a culture of reflection and feedback helps you move from reactive firefighting to proactive capability-building. Emma also lifts the lid on Ausmed Perform™ — a new performance management tool built specifically for healthcare — and what early pilot results reveal about how it’s saving time, improving quality, and strengthening retention. Whether you’re still stuck in spreadsheets or already rethinking your approach, this episode offers practical insights, a few rants, and a whole lot of heart. Contact the show at [email protected] Follow Ausmed on LinkedIn, Facebook & Instagram EVENT INFO: Building Workforce Capability with AI | Melbourne, VICNov 20, 2025 — Location TBA — Early Registration Now Open Resources: Learn more about Ausmed Perform™ | Workforce Capability System Performance Reviews in Healthcare | Emma's Toolbox Guide Demo of Ausmed Perform™ | Launch Webinar 10 Takeaways from the Gold Coast | AI Event Recap Generative Learning Experiences | Ausmed AI Features Learn More About Ausmed: https://lnk.bio/ausmed/organisationsSee omnystudio.com/listener for privacy information.

What this episode covers

Zoe, Michelle, and Karen are joined by Emma Piercy, Learning Innovations Lead at Ausmed, to explore why performance management often falls short in healthcare — and how it can be redesigned to work better for everyone involved.

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Ep. 9 - Performance Management for Modern Healthcare Teams | Capability Corner

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This episode is 43 minutes long.

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This episode was published on October 14, 2025.

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