EP 93: From Incivility to Inclusion: How Leaders Can Transform Culture

In this episode of the Coffee Break podcast, Dr. Renee Thompson chats with Dr. Ruby Latif about a topic that impacts every single one of us: creating psychologically safe and inclusive work cultures. Dr. Latif shares her expertise on the importance of building true inclusion – not as a one-time event but as an ongoing commitment. They talk about the hidden dangers of incivility and microaggressions, and how they quietly chip away at team morale and psychological safety. They also explore what "soft resistance" looks like in leadership and why courage and curiosity are non-negotiables if you want to build a culture where everyone feels safe and supported. Dr. Latif emphasizes the value of hiring for character and potential, not just credentials – a philosophy I wholeheartedly support! If you're a leader who wants to do better or a team member looking to foster a more inclusive environment, this conversation is for you.